Order Entry & Reception Specialist

Level One Fasteners; Indiana; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

PTO

Holidays

Job summary

Level 1 Fasteners is seeking an Order Entry & Reception Specialist to be the first voice and face of our Huntington, WV facility. The role combines front-desk duties with accurate entry of customer purchase orders into our ERP system to launch production.

Responsibilities include data entry, reception, mail and package distribution, and document management. Candidates should have 1–3 years in admin, data entry, or customer service, with strong computer skills and an eye for detail.

Qualifications

• High school diploma or GED required.
• 1–3 years of administrative/data-entry/customer-service/front-desk experience preferred, ideally in manufacturing/industrial settings.
• U.S. Person Status is required due to ITAR/EAR controls; citizenship or lawful permanent residency required.

Responsibilities

• Process and enter customer purchase orders into ERP accurately; verify details before release.
• Greet and manage front-desk reception, visitor check-ins, and logs.
• Handle inbound calls and central mailbox; route inquiries as needed.
• Scan, index, and file order PDFs and paper documents; ensure contract documents match accounts.
• Protect sensitive data per company security and compliance policies.
• Provide clerical support to other departments as needed.

Skills

Attention to detail

Data entry

Communication

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

ERP systems

Document scanning

Job description

Order Entry & Reception Specialist – Manufacturing (1 Opening) Level 1 Fasteners (BEK, Inc.) | Huntington, WV | Onsite | Full-Time |

About Us

Since 1959 Level 1 Fasteners has manufactured precision fasteners for the defense industry; and in 1993, the company moved from Compton, California to Huntington, West Virginia. We're ISO 9001 and CMMC certified, and our parts support U.S. military programs. We're looking for a friendly, organized person to be the first voice and face of our company.

Job Summary

The Order Entry & Reception Specialist is the first point of contact for our facility and handles the first administrative steps of our manufacturing process. This dual role covers front-desk reception and visitor management while accurately entering customer purchase orders into our system to launch production.

Core Responsibilities

• Order Processing & Data Entry: Review incoming customer purchase orders, interpret technical requirements, and accurately enter data into our ERP system to create clean manufacturing jobs. Verify details against the PO before release.
• Front Desk Reception & Visitor Management: Greet onsite visitors, manage check-in procedures, issue temporary badges, and maintain accurate, compliant visitor logs.
• Communication & Inquiries: Answer and route incoming phone calls professionally, take accurate messages, manage the central administrative email inbox, and distribute mail and packages to the correct departments.
• Document Management & Filing: Scan, index, and file digital order PDFs and physical paperwork systematically, making sure all initial contract documents match internal accounts.
• Sensitive Data Protection: Handle purchase orders, customer accounts, and internal records in strict accordance with company security policies and compliance standards to protect proprietary and controlled information.
• Office Support: Assist other departments with clerical and data entry needs as assigned.

Required Qualifications

• U.S. Person Status Required: This position works in a facility subject to ITAR/EAR access controls. Applicants must be U.S. citizens or lawful permanent residents.
• Background Check: Successful completion of a background check is required before employment.
• Education: High school diploma or GED.
• Experience: 1–3 years of administrative, data entry, customer service, or front-desk reception experience, ideally in a manufacturing or industrial setting preferred.
• Technical Skills: Strong computer skills, including Microsoft Office (Excel, Word) and document scanning. Experience with ERP systems or digital visitor tracking tools is a strong plus.
• Process & Accuracy: Exceptional attention to detail, with a focus on catching data errors during high-volume entry and keeping organized records.
• Communication: Clear, courteous phone and written communication, and the ability to handle confidential information appropriately.

Schedule & Benefits

Monday through Friday 7:00 am to 3:30 pm

• Benefits: health, dental, vision, 401(k), PTO, holidays

Hiring Process

Candidates who move forward after the interview will be asked to complete a typing test and an attention-to-detail assessment on site. Reasonable accommodations are available upon request.

Level 1 Fasteners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.