Order Entry & Reception Specialist

Level One Fasteners; Huntington (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k)

PTO

Paid holidays

Job summary

Level 1 Fasteners in Huntington, WV is hiring an Order Entry & Reception Specialist. This onsite, full-time role handles front-desk duties and accurate order entry to launch production.

You will enter customer POs into the ERP system, greet visitors, manage calls and email inquiries, and maintain documents while safeguarding sensitive information and supporting multiple departments in a busy manufacturing environment.

Qualifications

• U.S. Person status required due to ITAR/EAR access controls.
• Background check completed before employment.
• High school diploma or GED.

Responsibilities

• Review and enter customer purchase orders into ERP with accuracy.
• Greet visitors, manage check-in, issue badges, and maintain logs.
• Answer calls, route inquiries, and manage the central email inbox.
• Scan, index, and file digital and physical order documents.
• Protect sensitive data per security policies and compliance standards.
• Provide clerical support to other departments as needed.

Skills

Attention to detail

Communication

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

ERP systems

Job description

Order Entry & Reception Specialist – Manufacturing (1 Opening)

Level 1 Fasteners (BEK, Inc.) | Huntington, WV | Onsite | Full-Time |

About Us

Since 1959 Level 1 Fasteners has manufactured precision fasteners for the defense industry; and in 1993, the company moved from Compton, California to Huntington, West Virginia. We're ISO 9001 and CMMC certified, and our parts support U.S. military programs. We're looking for a friendly, organized person to be the first voice and face of our company.

Job Summary

The Order Entry & Reception Specialist is the first point of contact for our facility and handles the first administrative steps of our manufacturing process. This dual role covers front-desk reception and visitor management while accurately entering customer purchase orders into our system to launch production.

Core Responsibilities

• Order Processing & Data Entry: Review incoming customer purchase orders, interpret technical requirements, and accurately enter data into our ERP system to create clean manufacturing jobs. Verify details against the PO before release.
• Front Desk Reception & Visitor Management: Greet onsite visitors, manage check-in procedures, issue temporary badges, and maintain accurate, compliant visitor logs.
• Communication & Inquiries: Answer and route incoming phone calls professionally, take accurate messages, manage the central administrative email inbox, and distribute mail and packages to the correct departments.
• Document Management & Filing: Scan, index, and file digital order PDFs and physical paperwork systematically, making sure all initial contract documents match internal accounts.
• Sensitive Data Protection: Handle purchase orders, customer accounts, and internal records in strict accordance with company security policies and compliance standards to protect proprietary and controlled information.
• Office Support: Assist other departments with clerical and data entry needs as assigned.

Required Qualifications

• U.S. Person Status Required: This position works in a facility subject to ITAR/EAR access controls. Applicants must be U.S. citizens or lawful permanent residents.
• Background Check: Successful completion of a background check is required before employment.
• Education: High school diploma or GED.
• Experience: 1–3 years of administrative, data entry, customer service, or front-desk reception experience, ideally in a manufacturing or industrial setting preferred.
• Technical Skills: Strong computer skills, including Microsoft Office (Excel, Word) and document scanning. Experience with ERP systems or digital visitor tracking tools is a strong plus.
• Process & Accuracy: Exceptional attention to detail, with a focus on catching data errors during high-volume entry and keeping organized records.
• Communication: Clear, courteous phone and written communication, and the ability to handle confidential information appropriately.

Schedule & Benefits

• Monday through Friday 7:00 am to 3:30 pm
• Benefits: health, dental, vision, 401(k), PTO, holidays

Hiring Process

Candidates who move forward after the interview will be asked to complete a typing test and an attention-to-detail assessment on site. Reasonable accommodations are available upon request.

Equal Opportunity Employer Statement

Level 1 Fasteners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.