Order Entry Pharmacy Technician - 3rd Shift

Synchrony Health Services; Indianapolis (IN); On-site; USD 35,000 - 48,000; Full time

Job summary

An established industry player is seeking a dedicated Order Entry Pharmacy Technician for the 3rd shift. This role is crucial for ensuring accurate order entry and customer satisfaction within a supportive team environment. You will be responsible for entering and verifying orders, responding to customer inquiries, and ensuring compliance with all regulations. If you have a passion for healthcare and possess strong math and customer service skills, this position offers a rewarding opportunity to make a difference in the lives of residents while working in a recognized top workplace. Join a company that values diversity and inclusion, where your contributions are appreciated and encouraged.

Benefits

10% shift differential for 3rd shift

Diversity and inclusion initiatives

Supportive team environment

Qualifications

• Experience in pharmacy services and order entry systems is essential.
• Detail-oriented with excellent customer service skills.

Responsibilities

• Enters orders and verifies customer and order information.
• Responds to customer inquiries and resolves complaints.
• Assists in preparing and shipping orders.

Skills

Proficient math skills

Computer knowledge

Customer service skills

Telephone etiquette skills

Knowledge of medical language and abbreviations

Detail-oriented

Education

High school diploma or GED

Job description

Order Entry Pharmacy Technician - 3rd Shift

Join to apply for the Order Entry Pharmacy Technician - 3rd Shift role at Synchrony Health Services

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Join to apply for the Order Entry Pharmacy Technician - 3rd Shift role at Synchrony Health Services

Careers close to home and your heart

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.

Enters incoming orders for pharmacy services. Informs customers of the receipt, pricing, shipping dates and delays of orders. Answers and responds to customer inquiries.

Hours - 3rd shift - 7on7off - PHARMACY EXPERIENCE REQUIRED

Duties

• Enters customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased into the order entry system.
• Verifies and enters physician information into the system.
• Enters new medication orders and refills.
• Sorts, correlates and distributes copies obtained from fax machines.
• Receives and responds to customer complaints and/or issues. Forwards escalated concerns to the Order Entry Supervisor.
• Reviews and verifies customer and order information for correctness, checking it against previously obtained information as necessary.
• Assists in the preparation and shipment of orders to designated locations.
• Checks inventory records to determine availability of requested merchandise.
• Reviews orders for completeness according to reporting procedures and forwards incomplete orders for further processing.
• Supports departmental goals and the overall objectives of the Company.
• Complies with all laws, regulations, and standards of ethical conduct.
• Performs all job duties with a friendly, positive, and team-oriented approach.
• Adheres to all Company policies, procedures, rules, and standards.

Requirements

• Proficient math skills
• Computer knowledge
• Customer service skills
• Telephone etiquette skills
• Able to sit for long periods
• Available to work overtime, holidays, and weekends
• Knowledge of medical language and abbreviations
• Detail-oriented
• High school diploma or GED

Note: This position includes a 10% shift differential for the 3rd shift.

As an equal opportunity employer, Trilogy is committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. State law requires a criminal record check for employment.