Order Entry & Customer Support Specialist

Lsi-Industrie; Blue Ash (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Health insurance

Vision insurance

Paid time off

Job summary

LSI Industries, headquartered in Cincinnati, OH, is seeking a Customer Service Representative to support our team at our corporate location. You will process purchase orders, enter them accurately into the system, and assist customers and sales reps with order status inquiries, product selection, and basic troubleshooting.

Responsibilities include order entry, order management, pricing and account coordination, and post-sales support.

Qualifications

• Experience with order entry and processing.
• Strong communication and problem-solving abilities.
• Ability to manage multiple requests and prioritize tasks.

Responsibilities

• Enter, review and manage customer orders in the system.
• Provide order status updates by phone or email to customers and sales reps.
• Coordinate shipping, returns and post-sale support as needed.

Skills

Customer service

Order processing

Communication

Multitasking

Tools

EDI system

Job description

LSI Industries, headquartered in Cincinnati, OH, is seeking a Customer Service Representative to support our team at our corporate location. You will process purchase orders, enter them accurately into the system, and assist customers and sales reps with order status inquiries, product selection, and basic troubleshooting.

Responsibilities include order entry, order management, pricing and account coordination, and post-sales support.