Customer Service & Order Entry Specialist

Lsi Industries, Inc.; Blue Ash (OH); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Health insurance

Vision insurance

Paid time off

Descrizione del lavoro

LSI Industries, Inc. in Cincinnati, OH is hiring a Customer Service Representative to support our team at our corporate location. The role focuses on processing purchase orders, assisting customers and sales reps with order status, product selection, and basic trouble shooting.

The position involves order entry, order management, and post-sales activities, including handling returns, credits, and shipping coordination. Strong communication and accuracy are essential to success in this role.

Competenze

• Experience processing purchase orders via fax, email, or EDI.
• Ability to respond to customers and sales reps with orders and status.
• Strong accuracy in data entry and order management.
• Excellent communication skills and problem solving.

Mansioni

• Receive and route purchase orders via fax, email, EDI, or mail.
• Enter and edit orders accurately and timely in the system.
• Provide order status and product information to customers and reps.
• Resolve order discrepancies and manage expedites.
• Coordinate returns, credits, and post-shipment actions.
• Document transactions and contribute to process improvements.

Conoscenze

Customer service

Order entry

Order management

Account management

Post-sales support

Descrizione del lavoro

LSI Industries, Inc. in Cincinnati, OH is hiring a Customer Service Representative to support our team at our corporate location. The role focuses on processing purchase orders, assisting customers and sales reps with order status, product selection, and basic trouble shooting.

The position involves order entry, order management, and post-sales activities, including handling returns, credits, and shipping coordination. Strong communication and accuracy are essential to success in this role.