Order Entry Clerk

Baird & Warner; Schaumburg (IL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off (PTO)

Volunteer time off (VTO)

Job summary

Baird & Warner in Schaumburg, IL is seeking an Order Entry Clerk to process agent orders promptly and manage multiple tasks. You will rely on strong organization, a client‑focused approach, and urgency to deliver accurate results.

This role requires clear written and verbal communication, sound judgment, and teamwork to support the Order Entry Lead and help the office meet business goals in a fast-paced real estate environment.

Qualifications

• High School diploma.
• Minimum 1 year of customer service experience (customer care, order entry, etc).
• Previous call center experience preferred.

Responsibilities

• Process agent orders in a timely manner and manage multiple tasks.
• Maintain strong organization with a customer focus and sense of urgency.
• Communicate effectively to ensure customer satisfaction and meet business goals.

Skills

Customer service

Order entry

Communication

Multitasking

Cross-functional collaboration

Education

High School diploma

Job description

About Baird & Warner Real Estate

Behind every great company is a culture created by the professionals who work there. It's what has earned Baird & Warner a Top Workplace designation from the Chicago Tribune ten times. Throughout our rich history, we've stayed true to the belief that when you give people the support they need, amazing things happen. That's why we empower you to be independent, grow in your career, do the right thing by your colleagues and your community, and have a true work/life balance. We truly care about making our team feel part of something bigger by sharing a single purpose - making it easier for homebuyers and sellers to realize their real estate dreams.

Job Summary

The Order Entry Clerk must possess the ability to process all agent orders in a timely manner and manage multiple tasks. This person must have strong organization skills with a customer focus, and a sense of urgency. Ensuring customer satisfaction is critical through communication and efficient responsive completion of tasks. The exercising of sound judgment and creativity are essential in meeting both business goals and customer expectations. This position reports to the Order Entry Lead.

Qualifications

• High School diploma.
• Minimum 1 year of customer service experience (customer care, order entry, etc).
• Previous call center experience preferred.

Competencies

• Strong written and verbal communications skills.
• Strong organization and follow-up skills.
• Ability to multitask and prioritize requests.
• Strong sense of urgency for exceeding customer expectations.
• A passionate customer advocate and positive work attitude.
• Ability to work cross-functionally within the organization.

Medical, dental, vision, PTO, VTO

Salary Range

$40,000-$45,000