Order Entry Analyst

Allied Universal; Town of Florida (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

Deposita, an Allied Universal Company, is hiring an Order Entry Analyst to provide support across onboarding new customers, processing invoices, and managing inbound service requests for KOYUS updates. The role includes generating custom reports in Excel, updating PeopleSoft, and supporting customer activations.

Responsibilities include overseeing the service-request pipeline, evaluating charges, coaching the Order Entry Specialist team, and creating periodic reports and invoices.

Qualifications

• Associate’s degree in Accounting, Finance, Business Management, or related field.
• Minimum of one year experience in centralized customer service or billing.
• Knowledge of billing and receivables processes.
• Vendor management and payable processing experience.
• Advanced Excel, Google Sheets, or similar.
• Strong oral, written, and analytical skills.
• Effective communication, planning and organizing.
• Proficiency with Microsoft Office applications.
• Problem solving, forecasting and active listening.
• Identify critical issues quickly and accurately.
• Teamwork and attention to detail.

Responsibilities

• Manage the pipeline of service requests, delegate, review, and route, or complete, requests.
• Evaluate out of scope charges, determine if Deposita charges customer or not pay supplier.
• Coach and mentor Order Entry Specialist team members; edit work product as needed to ensure accuracy, deadlines and quality.
• Evaluate requests for change, activation, and update to customer information; liaise with OTC internal staff.
• Create, sort, and distribute periodic reports in a timely manner.
• Create customized invoices, reports, and schedules as assigned.
• Serve as liaison with service requestor on status issues.

Skills

Billing knowledge

Vendor management

Excel/Sheets

Communication

Attention to detail

Teamwork

Forecasting

Problem solving

Planning and organizing

Microsoft Office

Education

Associate’s degree in Accounting, Finance, Business Management, or related field

Tools

PeopleSoft

Job description

Overview

Company Overview:

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today!

Job Description

Deposita(TM), an Allied Universal® Company, is hiring a Order Entry Analyst. The primary function of the Order Entry Analyst position is to provide and administer support to the various functions with Deposita. This includes overseeing the onboarding of new customers, the processing of vendor invoices, and the creation of customer invoices. In addition, this role will be responsible for managing assignments and status of inbound service requests for KOYUS updates, changes, creation, or deletion from the Deposita functional teams and customers until final resolution. Other duties include assisting in the distribution of specialized billing for strategic and regional accounts, updating PeopleSoft accordingly for these assigned accounts, providing custom reports or spreadsheets via Excel upon request, and supporting the customer activation process.

RESPONSIBILITIES:

• Manage the pipeline of service requests, delegate, review, and route, or complete, requests
• Evaluate out of scope charges, determine if Deposita charges customer or not pay supplier
• Coach and mentor Order Entry Specialist team members; edit work product as needed to ensure accuracy, highest quality of work with deadlines and expectations being met or exceeded
• Evaluate requests for change, activation, and update to customer information; liaise with OTC internal staff
• Create, sort, and distribute periodic reports in a timely manner
• Create customized invoices, reports, and schedules as assigned
• Serve as liaison with service requestor on status issues

QUALIFICATIONS:

• Associate’s degree in Accounting, Finance, Business Management, or a related field
• Minimum of one (1) year of experience in a centralized customer service or billing environment
• Work history must demonstrate each of the following:
  • Experience demonstrating knowledge of billing and receivables process
  • Experience with vendor management and payable processing
  • Advanced experience utilizing Excel, Google Sheets or similar
  • Demonstrated ability to manage a high volume of diverse activities while meeting deadlines and quality standards
• Must possess strong oral, written, and analytical skills
• Effective oral and written communication
• Planning and organizing
• Proficiency with Microsoft Office Applications
• Problem solving
• Forecasting, predicting
• Active listening
• Write informatively, clearly, and accurately
• Identify critical issues quickly and accurately
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS:

• Working knowledge of Finance-related processes in ERP environment, PeopleSoft
• Previous experience in an “Order to Cash” financial process environment
• Previous experience in a “Procure to Pay” financial process environment
• Intermediate skill level in Microsoft Office; Excel in particular.
• Experience working with internal and external clients

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.