Order Engineer I: Customer Orders & Specs Specialist

Forte Opening S; Marshfield (WI); On-site; USD 25,000 - 36,000; Full time

Job summary

Forte Opening S is seeking an Order Engineer to ensure timely, accurate order processing across Forte products. You will coordinate door frame and hardware schedules and enter orders with precision.

You will partner with internal teams, maintain documentation, and seek improvements while ensuring safety and compliance. Strong communication, math, and technical reading are essential for success.

Qualifications

• 1–3 years of customer service including order engineering.
• Two year technical degree with exposure to blueprint reading.
• Strong math skills and ability to read technical drawings.
• Excellent phone and written communication.
• Ability to multi‑task with attention to detail.
• Proven ability to develop professional internal/external relationships.

Responsibilities

• Directly assist customers with technical product construction via coordination of door frame and hardware schedules.
• Complete the order entry process with high accuracy.
• Assist customers with issue resolution and expected outcomes.
• Develop relationships with internal stakeholders and customers to add value.
• Communicate clearly and professionally; maintain order engineering controls.
• Document orders and drive process improvements for the customer experience.
• Follow safety/environmental rules and schedule flexibility for weekends as needed.

Skills

Customer service

Order engineering

Telephone etiquette

Communication skills

Math skills

Analytical skills

Microsoft Office

Education

Associate’s Degree or Technical Certificate

Blueprint reading

Tools

MS Office

Job description

Forte Opening S is seeking an Order Engineer to ensure timely, accurate order processing across Forte products. You will coordinate door frame and hardware schedules and enter orders with precision.

You will partner with internal teams, maintain documentation, and seek improvements while ensuring safety and compliance. Strong communication, math, and technical reading are essential for success.