Order & Customer Support Specialist

Child Evangelism Fellowship; Warrenton (MO); Ibrido; USD 28.000 - 38.000; Tempo pieno

Descrizione del lavoro

Child Evangelism Fellowship in Warrenton, MO, is seeking a customer service/order processor to assist customers on cefpress.com, answer questions, and handle returns. The role emphasizes accurate, timely communication and quality service in a faith-based organization.

Responsibilities include processing orders, handling shipping logistics, promoting products, and maintaining strong customer relationships. Physical ability to lift 40 lbs and teamwork are also required, with a focus on efficient,

Competenze

• Self-motivated and organized with strong written and verbal communication.
• Able to work under time constraints and maintain accuracy.
• Team-oriented with a customer-service mindset.

Mansioni

• Processes orders received through cefpress.com
• Assists customers with account, order, or product questions, processes returns, etc.
• Focused on increasing sales
• Researches international shipping and ensures proper paperwork is completed
• Determines best way to send shipments
• Follows procedures to ensure orders are shipped the best way
• Maintains and improves customer relationships
• Files orders and keeps picking tickets in order as necessary
• Takes part in promotional and marketing efforts
• Packs orders in appropriate shipping containers to ensure delivery without damage
• Stocks product and shipping material as needed
• All other duties as assigned by the supervisor

Conoscenze

Self-motivated

Organized

Communication skills

Team player

Physical ability

Strumenti

MS Office

Descrizione del lavoro

Child Evangelism Fellowship in Warrenton, MO, is seeking a customer service/order processor to assist customers on cefpress.com, answer questions, and handle returns. The role emphasizes accurate, timely communication and quality service in a faith-based organization.

Responsibilities include processing orders, handling shipping logistics, promoting products, and maintaining strong customer relationships. Physical ability to lift 40 lbs and teamwork are also required, with a focus on efficient,