Order Coordinator Parts

Cogent; Riverside (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee Ownership

401(k) with Company Match

Profit Sharing

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Holidays & Volunteer Time Off

Career Development

Culture of Innovation

Job summary

Cogent is seeking an Order Coordinator with at least an associate degree to help manage orders, coordinate with sales, and maintain customer relationships. You will use ERP systems, communicate with vendors and customers, and contribute to timely delivery and accurate invoicing.

The role emphasizes ownership culture, teamwork, and growth opportunities as part of Cogent's employee-owned model. Equal opportunity employer and supportive workplace are highlighted.

Qualifications

• Fast-paced self-motivator who promotes teamwork among co-workers.
• Ability to multi-task such as simultaneously using telephone and computer skills.
• Proficient with basic mathematical computations.

Responsibilities

• Reviews orders for accuracy and completion; clarifies unclear requirements with sales staff.
• Enters sales orders into ERP system; places orders with vendors.
• Calculates prices, shipping costs and discounts; handles inbound calls from customers and vendors.
• Provides sales quotes for parts; verifies and updates customer information.

Skills

Multitasking

Teamwork

Customer service

Education

Associate degree

Tools

Epicor Prophet 21

Salesforce

MS Office

Google Drive

Gmail

Job description

Are you looking for a great company with great people, a place you can retire from someday? If a position where you can directly impact the success of an organization and share in that success as anEmployee Ownersounds like a refreshing opportunity, then check us out. Together we build our future!

Cogent is currently seeking anOrder Coordinator. The ideal candidate will have an associate’s degree (minimum) along with previous experience in a customer service/order coordination/scheduling position. We are passionate about helping customers and the communities where we live and work and pride ourselves on being respected, innovative leaders in our industry.

What we value:

• Intelligent, entrepreneurial, and industrious individuals looking to apply themselves creatively
• Individuals who are comfortable speaking up, sharing ideas, and driving change
• Energetic teammates looking for more than just a job to pay the bills
• Passionate individuals who naturally do more than is asked

Typical duties of an Order Coordinator include:

• Reviews orders for accuracy and completion. Clarifies invalid and unclear order requirements with sales staff
• Enters all sales orders from Application Engineers into our ERP system
• Places orders with vendors to purchase customer orders
• Computes prices, shipping costs and any appropriate discounts
• Handles inbound calls from customers, vendors and sales personnel
• Provides sales quotes for parts to customers from vendor provided resources
• Determines appropriate timing of orders to ensure timely delivery and cost savings
• Verifies and updates customer information
• Checks customer account for credit and outstanding payments
• Informs customer and/or salesmen of shipping date and any possible delays
• Accurately prepares invoices in our billing system
• Electronically files copies of all orders received
• Adheres to productivity standards to ensure all orders are handled in a timely and efficient manner
• Customer Service is KEY; you will have contact with customers on a daily basis

Qualified candidates will have the following knowledge, skills and abilities:

• Proficient in MS Office Word, Excel, and Google Drive and Gmail
• Fast-paced self-motivator who promotes teamwork among co-workers
• Ability to multi-task such as simultaneously using telephone and computer skills
• Must have a general knowledge of basic mathematical computations
• Ability to sit for extended periods while typing and reading on the computer
• Experience using Epicor Prophet 21 or similar ERP software programs preferred
• Experience using Salesforce or similar CRM preferred

Why Work With Us?

At Cogent,you’re not just an employee—you’re an owner. Our team of employee-owners is committed to building prosperous communities and delivering innovative fluid processing solutions. We serve a wide range of markets including industrial, municipal, and commercial sectors through our family of trusted brands.

We Offer:

• Employee Ownership (ESOP)
• 401(k) with Company Match
• Profit Sharing
• Medical, Dental, Vision & Life Insurance
• Generous PTO, Paid Holidays & Volunteer Time Off
• Career Development & Advancement Opportunities
• A Culture That Values Innovation, Collaboration, and Respect

Make Your Mark with Cogent

This is more than just a coordination role—it’s a chance to work in a company where your efforts are recognized, your voice is valued, and your professional growth is supported. As an employee-owner, you'll be part of a collaborative team that celebrates innovation, accountability, and shared success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities