Oral Surgery Scheduling Specialist

Oral Surgery Partners; Peoria (IL); On-site; USD 2,686,000 - 2,824,000; Full time

Job summary

Associated Oral & Maxillofacial Surgeons in Peoria, IL is seeking a Scheduling Coordinator to manage patient appointments, coordinate surgeries and follow-up visits, and ensure a smooth daily flow. You will interact with patients and staff to maintain accurate records and provide excellent service.

Responsibilities include phone and email communications, keeping schedules current, and using practice management software to optimize operations and patient experience in a fast-paced dental surgery

Qualifications

• High school diploma or equivalency required.
• Previous medical/dental office scheduling experience preferred.
• Proficiency with practice management software and MS Office.
• Strong organizational skills and attention to detail essential.
• Excellent interpersonal and communication skills with a patient-centered approach.
• Knowledge of medical terminology a plus.

Responsibilities

• Answer phones to coordinate and schedule patient appointments, surgeries, consultations, and follow-up visits using our practice management software.
• Communicate with patients via phone, email, and in person to confirm appointments and provide instructions.
• Maintain and adjust daily/weekly schedules to maximize efficiency and patient flow.
• Update and maintain patient records with appointment details and treatment plans.
• Provide exceptional service by addressing concerns and resolving scheduling conflicts.

Skills

Scheduling

Communication

Customer service

Phone etiquette

Education

High school diploma

Tools

Practice management software

Microsoft Office

Job description

Associated Oral & Maxillofacial Surgeons in Peoria, IL is seeking a Scheduling Coordinator to manage patient appointments, coordinate surgeries and follow-up visits, and ensure a smooth daily flow. You will interact with patients and staff to maintain accurate records and provide excellent service.

Responsibilities include phone and email communications, keeping schedules current, and using practice management software to optimize operations and patient experience in a fast-paced dental surgery