Oral Surgery Scheduling Coordinator

Oral Surgery Partners; Peoria (IL); On-site; USD 26,863 - 28,240; Full time

Job summary

Associated Oral & Maxillofacial Surgeons in Peoria, IL is seeking a Scheduling Coordinator to manage patient appointments, surgeries, and follow-ups, ensuring efficient daily scheduling and superior patient service.

The role requires strong organizational and communication skills, experience with practice management software, and a patient-centered approach to care coordination in a dental/oral surgery setting. This is a full-time on-site position.

Qualifications

• High school diploma or equivalent required.
• Previous medical/dental office scheduling or admin experience desirable.
• Proficiency with practice management software and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Excellent interpersonal and communication skills with a patient-centered approach.
• Knowledge of medical terminology is a plus.

Responsibilities

• Answer phones to coordinate and schedule patient appointments, surgeries, consultations, and follow-ups using our practice management software.
• Confirm appointments via phone, email, and in person; provide pre-appointment instructions and answer scheduling questions.
• Maintain and adjust daily/weekly schedules to maximize efficiency and patient flow.
• Update and maintain patient records, including appointment details and treatment plans.
• Provide excellent patient service; resolve scheduling conflicts and process patient payments.
• Coordinate with referring providers and send thank-you letters after patient care.
• Generate scheduling reports to identify trends and opportunities for improvement.
• Adhere to quality assurance protocols for implant procedures.

Skills

Interpersonal skills

Organizational skills

Practice management software

Education

High school diploma or equivalent

Tools

Practice management software

Microsoft Office Suite

Job description

Associated Oral & Maxillofacial Surgeons in Peoria, IL is seeking a Scheduling Coordinator to manage patient appointments, surgeries, and follow-ups, ensuring efficient daily scheduling and superior patient service.

The role requires strong organizational and communication skills, experience with practice management software, and a patient-centered approach to care coordination in a dental/oral surgery setting. This is a full-time on-site position.