Oral Surgery Patient Care Concierge

Paradigm Oral Surgery; Athens (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

EAP

Uniforms/Scrubs provided

Competitive pay & bonuses

401(k) with match

HSA with HDHP

Life Insurance

Paid time off

Job summary

Paradigm Oral Surgery in Athens, TN is seeking a Patient Implant Care Coordinator who combines clinical support with frontline service to ensure a smooth patient journey from initial contact to post-operative follow-up.

You will assist oral surgeons in the operatory, manage radiographs and documentation, coordinate scheduling and communications, and guide patients through treatment options and financial responsibilities with empathy and professionalism.

Qualifications

• Highschool diploma or equivalent required.
• Two years of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Assist oral surgeons during procedures with proper instrumentation and sterile technique.
• Perform preoperative and postoperative radiographs and accurate clinical documentation.
• Monitor patient condition during surgery and support the clinical team.
• Provide exceptional service to patients, referring offices, and team members.
• Schedule appointments and manage the doctor's calendar for efficiency.
• Develop and explain treatment plans based on doctor recommendations.
• Present financial estimates, collect payments, and maintain records.
• Coordinate communication between patients, surgeons, and referring providers.
• Maintain HIPAA confidentiality and patient privacy.
• Collaborate with the clinical team to deliver outstanding patient experiences.
• Prioritize tasks effectively in a fast-paced environment.

Skills

Dental terminology

Professional presence

Office basics

Organizational skills

Leadership

Cross-functional teamwork

Education

Highschool diploma or equivalent

Two years of customer service experience

Medical or dental experience preferred

Job description

Paradigm Oral Surgery in Athens, TN is seeking a Patient Implant Care Coordinator who combines clinical support with frontline service to ensure a smooth patient journey from initial contact to post-operative follow-up.

You will assist oral surgeons in the operatory, manage radiographs and documentation, coordinate scheduling and communications, and guide patients through treatment options and financial responsibilities with empathy and professionalism.