Patient Implant Care Coordinator

Paradigm Oral Surgery; Athens (TN); Presencial; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

EAP

Uniforms/Scrubs provided

Competitive pay & bonuses

401(k) with match

HSA with HDHP

Life Insurance

Paid time off

Descripción de la vacante

Paradigm Oral Surgery in Athens, TN is seeking a Patient Implant Care Coordinator who combines clinical support with frontline service to ensure a smooth patient journey from initial contact to post-operative follow-up.

You will assist oral surgeons in the operatory, manage radiographs and documentation, coordinate scheduling and communications, and guide patients through treatment options and financial responsibilities with empathy and professionalism.

Formación

• Highschool diploma or equivalent required.
• Two years of customer service experience required.
• Medical or dental experience preferred.

Responsabilidades

• Assist oral surgeons during procedures with proper instrumentation and sterile technique.
• Perform preoperative and postoperative radiographs and accurate clinical documentation.
• Monitor patient condition during surgery and support the clinical team.
• Provide exceptional service to patients, referring offices, and team members.
• Schedule appointments and manage the doctor's calendar for efficiency.
• Develop and explain treatment plans based on doctor recommendations.
• Present financial estimates, collect payments, and maintain records.
• Coordinate communication between patients, surgeons, and referring providers.
• Maintain HIPAA confidentiality and patient privacy.
• Collaborate with the clinical team to deliver outstanding patient experiences.
• Prioritize tasks effectively in a fast-paced environment.

Conocimientos

Dental terminology

Professional presence

Office basics

Organizational skills

Leadership

Cross-functional teamwork

Educación

Highschool diploma or equivalent

Two years of customer service experience

Medical or dental experience preferred

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Implant Care Coordinator

SEOS-Knoxville-Management Full Time Athens, TN, US

2 days ago Requisition ID: 4503

We are hiring a Patient Implant Care Coordinator come join our team!

Role and Responsibilities

Step into a dynamic, patient-centered role at the intersection of clinical excellence and concierge-level care. As an Oral Surgery Surgical Assistant, you will play a vital part in both the surgical suite and the front office, ensuring seamless patient experiences from first contact through post-operative care.

In the clinical setting, you will assist oral surgeons with precision during procedures, maintain sterile environments, obtain diagnostic radiographs, and accurately document patient care. Your attention to detail and ability to anticipate surgical needs will help ensure safe, efficient operations while closely monitoring patient status.

Beyond the operatory, you will serve as a key point of contact for patients and referring offices. You will greet patients, manage scheduling, coordinate communications, and guide patients through treatment plans and financial responsibilities. By combining clinical knowledge with strong communication skills, you will help patients understand their treatment options, costs, and next steps with confidence.

Who We Are:

Our practice is dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. Our vision is global leadership in oral health, focusing on outstanding patient experiences and industry standards. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance. Our goal is to empower employees to deliver excellent patient care and build strong relationships with referring dentists.

Key Responsibilities:

• Assist oral surgeons during procedures, ensuring proper instrumentation, sterile technique, and patient safety
• Perform preoperative and postoperative tasks, including radiographs and detailed clinical documentation
• Monitor patient condition during surgery and support the clinical team as needed
• Provide exceptional customer service to patients, referring offices, and team members (in person, phone, and electronic communication)
• Schedule appointments and manage the doctor’s calendar to optimize efficiency
• Develop and explain treatment plans based on doctor recommendations
• Present financial estimates, collect payments, and maintain accurate financial records
• Coordinate communication between patients, surgeons, and referring providers
• Maintain strict confidentiality in accordance with HIPAA guidelines
• Collaborate with the clinical team to deliver an outstanding patient experience
• Prioritize tasks effectively in a fast-paced environment

Education and Experience

• Highschool diploma or equivalent required.
• Two years of customer service experience required.
• Medical or dental experience preferred.

Skills and Abilities

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Leadership and problem-solving skills.
• Ability to work cross functionally with other team members.

Core Benefits & Wellness

• Medical (including Virtual Care), Dental, and Vision Coverage
• Employee Assistance Program (EAP)
• Uniforms/Scrubs provided
• Competitive pay, Bonus potential, and annual merit reviews
• 401(k) Plan w/Company Match
• Health Savings Account (HSA) with HDHP health plans

Life Insurance

• Basic and Supplemental Life Insurance
• Spouse and Child Life Insurance

Time Off, Disability & Leave Of Absence

• Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays