Oracle Fusion Cloud HCM Analyst (Support & Config)

Nemours; Jacksonville (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Nemours Children's Health in Florida is seeking a Cloud Application Analyst to join our team in Jacksonville or Orlando. The role emphasizes hands-on SaaS application support, configuration, testing, change promotion, and release readiness for Oracle Fusion Cloud HCM.

You will ensure cloud system stability, troubleshoot production issues, validate data and integrations, manage security roles, and support quarterly releases with rigorous testing and documentation to enable smooth production

Qualifications

• Bachelor's degree in IT, CS, healthcare admin, business, or related field.
• 3+ years of experience supporting enterprise cloud applications, preferably Oracle Fusion Cloud HCM.
• Oracle Cloud or IT security/data governance credentials preferred.

Responsibilities

• Provide direct technical support for Oracle Fusion Cloud HCM modules, including issue triage and escalation.
• Configure, maintain, and support Oracle HCM functionality, security roles, and related settings.
• Build and test changes in lower environments before production promotions.
• Support quarterly releases, review readiness materials, coordinate regression testing.
• Execute unit, system, integration, security, data-load testing for changes.
• Support data movement using HCM Data Loader, HCM Spreadsheet Data Loader, HCM Extracts, and related processes.
• Troubleshoot HCM security, role provisioning, data access, workflow routing, authentication issues with security/identity teams.
• Monitor and resolve incidents to improve reliability and end-user experience.
• Maintain documentation and knowledge articles for supported HCM modules.

Skills

Oracle Fusion Cloud HCM

Troubleshooting

Configuration management

Data validation

Release readiness

Education

Bachelor's degree

Master's degree preferred

Tools

HCM Data Loader

HCM Spreadsheet Data Loader

HCM Extracts

OTBI

BI Publisher

Job description

Nemours Children's Health in Florida is seeking a Cloud Application Analyst to join our team in Jacksonville or Orlando. The role emphasizes hands-on SaaS application support, configuration, testing, change promotion, and release readiness for Oracle Fusion Cloud HCM.

You will ensure cloud system stability, troubleshoot production issues, validate data and integrations, manage security roles, and support quarterly releases with rigorous testing and documentation to enable smooth production