Oracle Field Service (OFS) Consultant

VMC Soft Technologies, Inc; Miami (FL); On-site; USD 120,000 - 170,000; Full time

Job summary

MasTec is seeking an Oracle Field Service Consultant in Miami, FL, to lead OFS implementations and optimize mobile field operations. The role requires hands‑on experience with OFS, routing and scheduling, and integration with Oracle ERP ecosystems.

You will work closely with EPC teams to enhance dispatch, asset maintenance, and service delivery. The ideal candidate has 7+ years of Oracle Field Service consulting, strong knowledge of work order and inventory workflows, and a track record of

Qualifications

• Must have 7+ years Oracle Field Service Cloud consulting experience.
• Bachelor's degree in Engineering, Information Systems, Business, Supply Chain, or related field.
• Experience implementing Oracle Field Service Cloud solutions and mobile workforce management.
• Knowledge of field operations, dispatch processes, and service lifecycle management.
• EPC/Infrastructure sector experience preferred.

Responsibilities

• Lead Oracle Field Service Cloud implementation and enhancements.
• Configure OFS according to operational and business requirements.
• Configure routing, scheduling, and dispatch workflows.
• Develop requirements workshops, fit-gap analyses, and best-practice solutions.
• Support solution design, testing, deployment, and hypercare activities.
• Coordinate with EPC field operations and field technicians to ensure alignment with SLAs.

Skills

Oracle Field Service Cloud (OFS)

Routing & Scheduling

Capacity Management

Mobility Configuration

Resource Management

Work Order Management

Dispatch Console

Education

Bachelor's degree in Engineering, Information Systems, Business, Supply Chain, or related field

Tools

Oracle Field Service Cloud (OFS)

Oracle Integration Cloud (OIC)

REST APIs

SOAP Services

Data Migration

Workflow Configuration

Mobile App Configuration

Reporting & Analytics

Job description

Job Title

Oracle Field Service (OFS) Consultant

Location

Miami, FL

JD

PLEASE NOTE The rates may be negotiable based on experience, education, geographic location, and other factors.. Candidates MUST have relevant hands‑on Construction/EPC domain experience Bachelor's degree in Engineering, Information Systems, Business, Supply Chain, or related field. 5+ years of Oracle Field Service consulting experience. Experience implementing Oracle Field Service Cloud solutions. Strong understanding of mobile workforce management. Experience in field operations and dispatch processes. Knowledge of service lifecycle management. __________________________________________

Preferred Qualifications

Experience within:

• EPC
• Infrastructure Construction
• Utilities
• Energy
• Telecommunications
• Power Delivery Organizations

Oracle Field Service Cloud Certification. Experience with Oracle Fusion ERP ecosystem. Exposure to large-scale enterprise transformation programs. __________________________________________

Oracle Skills Required

• Mandatory
• Oracle Field Service Cloud (OFS)
• Routing & Scheduling
• Capacity Management
• Mobility Configuration
• Resource Management
• Work Order Management
• Dispatch Console

Preferred

• Oracle Fusion SCM
• Oracle Maintenance Cloud
• Oracle PPM
• Oracle Integration Cloud (OIC)
• Oracle ERP Cloud

Technical Skills

• Oracle Field Service Cloud
• Oracle Integration Cloud (OIC)
• REST APIs
• SOAP Services
• Data Migration
• Workflow Configuration
• Mobile Application Configuration
• Reporting & Analytics

Functional Skills

• Field Service Operations
• Workforce Scheduling
• Dispatch Optimization
• Asset Maintenance
• Crew Management
• Work Order Lifecycle
• Service Level Agreements (SLA)
• Resource Planning
• Inventory & Materials Tracking

Soft Skills

• Client Engagement
• Stakeholder Management
• Problem Solving
• Leadership
• Communication
• Training & Knowledge Transfer
• Process Improvement

MasTec-Specific Experience (Highly Preferred)

Experience supporting field operations in the following sectors would be highly desirable:

• Power Transmission & Distribution
• Renewable Energy Construction
• Pipeline Infrastructure
• Telecommunications Network Deployment
• Data Center Construction
• Utility Services
• Civil Infrastructure Projects
• Water & Wastewater Operations

These business areas closely align with MasTec's infrastructure and EPC operations, where large distributed field workforces require sophisticated scheduling, dispatch, and mobile workforce management capabilities. [mastec.com], [stag-maste....sdsol.com], [themastec.com]

Experience Range

7 15+ Years Overall Experience

Ideal Candidate Profile

• 7+ years in Oracle applications consulting.
• 3+ years Oracle Field Service Cloud experience.
• At least 1 2 end-to-end OFS implementations.
• Strong integration experience with Oracle Fusion ERP.
• Experience supporting large field-service or EPC organizations.
• Proven expertise in workforce optimization, scheduling, dispatching, and mobile field operations.

Roles & Responsibilities

Oracle Field Service Implementation

Lead Oracle Field Service Cloud implementation and enhancement projects.

Conduct business requirement workshops with stakeholders.

Configure OFS according to operational and business requirements.

Perform fit-gap analysis and recommend best-practice solutions.

Support solution design, testing, deployment, and hypercare activities.

Field Workforce Management

Configure Workforce Structures Including

• Field Technicians
• Contractors
• Supervisors
• Dispatchers
• Service Regions

Configure work zones, shifts, calendars, and travel parameters.

Optimize workforce utilization and productivity.

Scheduling & Dispatch Management

Configure routing and scheduling rules.

Implement automated dispatch optimization.

Manage

• Work Orders
• Service Appointments
• Crew Assignments
• Emergency Field Requests

Improve field response times and SLA compliance.

EPC and Infrastructure Operations Support

Support Field Operations Related To

• Utility Construction
• Power Delivery Projects
• Pipeline Construction
• Network Infrastructure Deployment
• Renewable Energy Sites
• Data Center Projects

Enable real-time visibility into field activities.

Improve coordination between project management and field teams.

Mobility & Field Execution

Configure Oracle Field Service Mobility.

Support Mobile Workforce Capabilities Including

• Work Order Execution
• Asset Inspections
• Material Consumption
• Time Reporting
• Photo Capture
• GPS Tracking

Ensure offline functionality for remote project sites.

Integration Responsibilities

Integrate OFS With

• Oracle Fusion ERP
• Oracle SCM Cloud
• Oracle Projects (PPM)
• Oracle Maintenance Cloud
• CRM Applications

Support data synchronization between enterprise systems and field platforms.

Assist technical teams with API and integration requirements.

Reporting & Analytics

Develop operational dashboards and reports.

Monitor KPIs Including

• Technician Utilization
• First-Time Fix Rate
• Schedule Compliance
• Workforce Productivity
• Travel Time
• SLA Performance

Provide insights to operations leadership.

Testing & Support

Develop test scenarios and test scripts.

Support User Acceptance Testing (UAT).

Resolve production issues and system defects.

Train dispatchers, supervisors, and field technicians.

Support Oracle quarterly cloud updates and regression testing.