Oracle Field Service Architect – Utilities Transformation

Accenture; St. Louis (MO); On-site; USD 120,000 - 190,000; Full time

Job summary

Accenture is seeking an Oracle OFS Consultant in the United States to lead transformation programs for utilities, configuring Oracle Field Service Cloud, extending Oracle Utilities, and collaborating with business, technology, and offshore teams to improve field service, scheduling, and workforce productivity.

The role emphasizes hands-on OFS experience, strong Scrum/Agile delivery, and translating operational needs into scalable technical solutions, with travel as needed.

Qualifications

• Minimum of 3 years on Oracle Field Service Cloud solution application.
• Minimum 3 years as a Technical Designer on an Oracle Field Service Cloud implementation.
• Minimum 3 years of work with Configuration Tools components and Java / Groovy.
• Minimum of 2 years of experience working with field service operations, dispatch management, scheduling optimization, or related areas.

Responsibilities

• Support OFS transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post-go-live adoption.
• Review and understand the acceptance criteria and solution design provided in the Features.
• Create Technical Design documents to satisfy the Feature Acceptance Criteria and aligned with the solution design.
• Walk through technical design documents with the Developers.
• Communicate technical solution and progress to different cross-functional teams.
• Ensure that developed code is in line with the technical specifications and ensure high quality deliverables.
• Analyze and triage defects to recommend fixes.
• Define unit test cases that cover important business scenarios.
• Configure and extend Oracle Utilities products to meet requirements.
• Work closely with the Business and Functional Designers to ensure the technical solution align with the solution approach.
• Lead and coach Developers in the team by imparting knowledge and managing their performance.
• Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes.
• Support execution of cutover activities, deployment readiness, change enablement, and stakeholder communications for OFS releases.

Skills

Oracle Field Service Cloud

Configuration Tools

Java / Groovy

Field service operations

Scrum / Agile

Education

Bachelor's Degree or equivalent

Tools

Oracle Fusion Field Service

Oracle Utilities

Java

Job description

Accenture is seeking an Oracle OFS Consultant in the United States to lead transformation programs for utilities, configuring Oracle Field Service Cloud, extending Oracle Utilities, and collaborating with business, technology, and offshore teams to improve field service, scheduling, and workforce productivity.

The role emphasizes hands-on OFS experience, strong Scrum/Agile delivery, and translating operational needs into scalable technical solutions, with travel as needed.