OFS Technical Designer – Utilities Transformation

Accenture; Hartford (CT); On-site; USD 64,000 - 169,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays and paid time off

Job summary

Accenture is a global professional services company seeking an Oracle OFS Consultant to help utilities modernize field service operations and deliver measurable business value. You combine hands-on OFS configuration with strong consulting, communication, and scrum delivery skills, partnering across business, technology, client, product, testing, training, and offshore teams.

You will lead technical design, configuration, testing, deployment, and adoption activities, ensure high-quality

Qualifications

• Minimum 3 years of working on Oracle Field Service Cloud solution application.
• Minimum 3 years of work experience as a Technical Designer on an Oracle Field Service Cloud implementation.
• Minimum 3 years of work experience with Configuration Tools components and Java / Groovy.
• Minimum of 2 years of experience with field service operations, dispatch management, scheduling optimization.

Responsibilities

• Support Oracle OFS transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post-go-live adoption.
• Review and understand the acceptance criteria and solution design provided in the Features.
• Create Technical Design documents to satisfy the Feature Acceptance Criteria and aligned with the solution design.
• Walk through technical design documents with the Developers.
• Communicate technical solution and progress to different cross-functional teams.
• Ensure that developed code is in line with the technical specifications and ensure high quality deliverables.
• Analyze and triage defects to recommend fixes.
• Define unit test cases that cover important business scenarios.
• Configure and extend Oracle Utilities products to meet requirements.
• Work closely with the Business and Functional Designers to ensure the technical solution align with the solution approach.
• Lead and coach Developers in the team by imparting knowledge and managing their performance.
• Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes.
• Support execution of cutover activities, deployment readiness, change enablement, and stakeholder communications for OFS releases.

Skills

Oracle Field Service

Consulting

Communication

Scrum

Stakeholder coordination

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Oracle Field Service Cloud

Java / Groovy

Job description

Accenture is a global professional services company seeking an Oracle OFS Consultant to help utilities modernize field service operations and deliver measurable business value. You combine hands-on OFS configuration with strong consulting, communication, and scrum delivery skills, partnering across business, technology, client, product, testing, training, and offshore teams.

You will lead technical design, configuration, testing, deployment, and adoption activities, ensure high-quality