Oracle EBS R12 Financials Lead: 24/7 RCA & R2R

Signature IT World Inc; Dallas (TX); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Signature IT World Inc. seeks an Oracle EBS R12 Financials Functional Consultant / Lead (R2R) for a W2 contract.

This role provides L3 onsite support for General Ledger, Accounts Receivable and Accounts Payable, with deep knowledge of end-to-end financial processes and integrations. You’ll resolve break-fix issues, perform root-cause analysis, support month-end close, and assist in new enhancements by transferring knowledge from product teams and automating SOP-driven tasks.

Qualifications

• Bachelor’s degree in IT, CS, or equivalent practical experience.
• 14–16 years of Oracle EBS R12 functional support experience.
• Strong hands-on expertise in General Ledger configurations.
• Deep understanding of end-to-end financial process flows and accounting impacts.
• Deep knowledge of R2R data flow, tables, and integrations.
• Expertise with APIs, interfaces, and troubleshooting complex issues.
• Experience with Level 3 support and RCA.
• Excellent communication, problem-solving, and customer service skills.
• On-site at the client office in a hybrid model.
• Ability to work with cross-functional teams and elevate issues effectively.

Responsibilities

• Act as L3 functional escalation point for Oracle EBS R12 R2R modules.
• Troubleshoot complex integration issues, reconciliations, and new ledger setups.
• Analyze and resolve medium to complex functional issues beyond L2.
• Perform RCA for recurring issues and support permanent fixes.
• Provide 24/7 in-person or Zoom support for priority/critical issues.
• Support month-end close and smoke testing for outages.
• Coordinate with client and product teams for enhancements.

Skills

General Ledger configurations

R2R process understanding

Oracle EBS R12

AP/AR knowledge

APIs & Interfaces

L3 support experience

Root Cause Analysis (RCA)

Communication skills

Team collaboration

Hybrid work readiness

Education

Bachelor’s degree in IT, CS, or equivalent practical experience

14–16 years Oracle EBS R12 functional support experience

Job description

Signature IT World Inc. seeks an Oracle EBS R12 Financials Functional Consultant / Lead (R2R) for a W2 contract.

This role provides L3 onsite support for General Ledger, Accounts Receivable and Accounts Payable, with deep knowledge of end-to-end financial processes and integrations. You’ll resolve break-fix issues, perform root-cause analysis, support month-end close, and assist in new enhancements by transferring knowledge from product teams and automating SOP-driven tasks.