Oracle EBS R12 Financials Functional Consultant

Signature IT World Inc; Dallas (TX); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Signature IT World Inc. seeks an Oracle EBS R12 Financials Functional Consultant / Lead (R2R) for a W2 contract.

This role provides L3 onsite support for General Ledger, Accounts Receivable and Accounts Payable, with deep knowledge of end-to-end financial processes and integrations. You’ll resolve break-fix issues, perform root-cause analysis, support month-end close, and assist in new enhancements by transferring knowledge from product teams and automating SOP-driven tasks.

Qualifications

• Bachelor’s degree in IT, CS, or equivalent practical experience.
• 14–16 years of Oracle EBS R12 functional support experience.
• Strong hands-on expertise in General Ledger configurations.
• Deep understanding of end-to-end financial process flows and accounting impacts.
• Deep knowledge of R2R data flow, tables, and integrations.
• Expertise with APIs, interfaces, and troubleshooting complex issues.
• Experience with Level 3 support and RCA.
• Excellent communication, problem-solving, and customer service skills.
• On-site at the client office in a hybrid model.
• Ability to work with cross-functional teams and elevate issues effectively.

Responsibilities

• Act as L3 functional escalation point for Oracle EBS R12 R2R modules.
• Troubleshoot complex integration issues, reconciliations, and new ledger setups.
• Analyze and resolve medium to complex functional issues beyond L2.
• Perform RCA for recurring issues and support permanent fixes.
• Provide 24/7 in-person or Zoom support for priority/critical issues.
• Support month-end close and smoke testing for outages.
• Coordinate with client and product teams for enhancements.

Skills

General Ledger configurations

R2R process understanding

Oracle EBS R12

AP/AR knowledge

APIs & Interfaces

L3 support experience

Root Cause Analysis (RCA)

Communication skills

Team collaboration

Hybrid work readiness

Education

Bachelor’s degree in IT, CS, or equivalent practical experience

14–16 years Oracle EBS R12 functional support experience

Job description

Position : Oracle EBS R12 Financials Functional Consultant / Lead (R2R)

W2 Contract

Role Overview:

L3 Onsite Functional Support Consultant provides Level 3 functional support for financial modules across Record to Report (R2R). L3 Support is required across General Ledger, Account Receivables, Account Payables. This role requires depth in understanding the accounting flows, all related integrations.

This Role focuses on resolving functional break-fix incidents and data integrity issues, primarily by executing well-defined Standard Operating Procedures (SOPs). Responsibilities include providing support during month-end close, assisting in smoke testing, performing in-depth root cause analysis for recurring & non-recurring issues, and supporting new enhancements/projects by taking knowledge transitions from the product teams, all while continuously identifying opportunities to automate these SOP-driven tasks.

Key Responsibilities

• Act as L3 functional escalation point for Oracle EBS R12 R2R related modules.
• Troubleshoot complex integration issues, reconciliations, consolidation, translation, new ledger set ups and legal entity set ups.
• Analyze and resolve medium to complex functional issues that cannot be resolved by L2 support.
• Perform root cause analysis (RCA) for recurring issues and support permanent fixes.
• Monitoring, coordinating and guiding team to control the number of open tickets.
• Resolve functional break-fix calls either permanently or by workarounds.
• Handle issues related to data in the production instance.
• Follow up on SRs, patches, and issues to ensure resolution
• Conduct training for power users on the application and support functionalities
• Working with the client and gathering the functional requirement for enhancements.
• Conduct root cause analysis and error detection/correction
• Provide 24/7 in-person or Zoom support for priority / critical day-to-day operational issues.
• Provide 24/7 in-person or Zoom support for month-close activities
• Monitor integrations for data leakage and error handling
• Perform smoke testing after planned/unplanned system outages to ensure stability
• Resolve functional issues related to Oracle E-Business Suite related to R2R cycle.
• Responsible for maintaining the client SLAs.

Required Skills & Qualifications

• Bachelor’s degree in IT, Computer Science, or equivalent practical experience.
• 14-16 years of Oracle EBS R12 functional support experience.
• Strong hands‑on expertise in:
• General Ledger and configurations.
• Deep understanding of end‑to‑end financial process flows and accounting impacts.
• Deep knowledge of R2R data flow, tables, and integrations.
• Expertise with APIs, Interfaces and troubleshooting complex issues.
• Experience with Level 3 support, RCA, and solution governance.
• Excellent communication, problem-solving, and customer service skills.
• Work on site at the client office in hybrid model.
• Ability to work with cross-functional teams and elevate issues effectively.