Oracle EBS R12 Financials – L3 Functional Consultant / Lead (R2R)

Infinite Computer Solutions; Dallas (TX); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Infinite Computer Solutions is seeking an Oracle EBS R12 Financials L3 Functional Consultant/Lead (R2R) in Dallas, TX. The role covers GL, AR, AP with deep accounting process knowledge and strong problem-solving skills.

The candidate will perform root cause analysis, support month-end close, and contribute to enhancements while coordinating with product teams. Hybrid on-site work is required.

Qualifications

• Bachelor's degree in IT, CS, or equivalent experience.
• 14–16 years of Oracle EBS R12 functional support experience.
• Strong knowledge of General Ledger, AR, AP and R2R data flow.

Responsibilities

• Act as L3 functional escalation point for Oracle EBS R12 R2R modules.
• Troubleshoot complex integration issues and data reconciliations.
• Perform root cause analysis for recurring issues and implement fixes.
• Provide 24/7 support for priority day-to-day operations and month-end close.

Skills

Oracle EBS R12

Financial processes (R2R)

L3 support

Root cause analysis

Communication skills

Education

Bachelor's degree in IT/CS

Job description

Job Details

Job Title: Oracle EBS R12 Financials L3 Functional Consultant / Lead (R2R)

Location: Dallas, TX

Duration: 6 to 12 Months

Role Overview

L3 Onsite Functional Support Consultant provides Level 3 functional support for financial modules across Record to Report (R2R). L3 Support is required across General Ledger, Account Receivables, Account Payables. This role requires depth in understanding the accounting flows, all related integrations.

This Role focuses on resolving functional break-fix incidents and data integrity issues, primarily by executing well-defined Standard Operating Procedures (SOPs). Responsibilities include providing support during month-end close, assisting in smoke testing, performing in-depth root cause analysis for recurring & non-recurring issues, and supporting new enhancements/projects by taking knowledge transitions from the product teams, all while continuously identifying opportunities to automate these SOP-driven tasks.

Key Responsibilities

• Act as L3 functional escalation point for Oracle EBS R12 R2R related modules.
• Troubleshoot complex integration issues, reconciliations, consolidation, translation, new ledger set ups and legal entity set ups.
• Analyze and resolve medium to complex functional issues that cannot be resolved by L2 support.
• Perform root cause analysis (RCA) for recurring issues and support permanent fixes.
• Monitoring, coordinating and guiding team to control the number of open tickets.
• Resolve functional break-fix calls either permanently or by workarounds.
• Handle issues related to data in the production instance.
• Follow up on SRs, patches, and issues to ensure resolution
• Conduct training for power users on the application and support functionalities
• Working with the client and gathering the functional requirement for enhancements.
• Conduct root cause analysis and error detection/correction
• Provide 24/7 in-person or Zoom support for priority / critical day-to-day operational issues.
• Provide 24/7 in-person or Zoom support for month-close activities
• Monitor integrations for data leakage and error handling
• Perform smoke testing after planned/unplanned system outages to ensure stability
• Resolve functional issues related to Oracle E-Business Suite related to R2R cycle.
• Responsible for maintaining the client SLAs.

Required Skills & Qualifications

• Bachelor's degree in IT, Computer Science, or equivalent practical experience.
• 14-16 years of Oracle EBS R12 functional support experience.
• Strong hands on expertise in:
• General Ledger and configurations.
• Deep understanding of end to end financial process flows and accounting impacts.
• Deep knowledge of R2R data flow, tables, and integrations.
• Expertise with APIs, Interfaces and troubleshooting complex issues.
• Experience with Level 3 support, RCA, and solution governance.
• Excellent communication, problem-solving, and customer service skills.
• Work on site at the client office in hybrid model.
• Ability to work with cross-functional teams and elevate issues effectively.