Oracle E-Business Suite Production Support Functional Analyst

CACI International; Dayton (OH); Remote; USD 57,000 - 118,000; Full time

Job summary

An established industry player is seeking an experienced Oracle E-Business Suite Functional Analyst to join their remote production support team. In this role, you'll leverage your expertise to troubleshoot complex ERP issues, provide technical support, and collaborate with various teams to ensure seamless operations. This position offers the flexibility of remote work while contributing to critical missions that support national security. If you're passionate about Oracle systems and thrive in a dynamic environment, this opportunity is perfect for you.

Benefits

Flexible time off

Healthcare benefits

Wellness programs

Financial support

Continuing education opportunities

Retirement benefits

Qualifications

• Experience with Oracle EBS R12.2 and troubleshooting complex ERP issues.
• Strong analytical and communication skills with a focus on user support.

Responsibilities

• Provide advanced support for Oracle ERP issues and conduct root cause analysis.
• Collaborate with teams to resolve critical system problems and maintain documentation.

Skills

Oracle E-Business Suite

Troubleshooting

Root Cause Analysis

Technical Documentation

Analytical Skills

Communication Skills

Interpersonal Skills

Education

Bachelor's degree in Computer Science

Oracle EBS certification

Five years of related work experience

Tools

Microsoft Word

Microsoft Excel

SQL

PL/SQL

Jira

Job description

Oracle E-Business Suite Production Support Functional Analyst

Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US

The Opportunity:

Are you an experienced Oracle E-Business Suite expert looking for a challenging remote opportunity? CACI is seeking a talented Oracle E-Business Suite Functional Analyst Expert (SME) to join our Level 2 production support team. In this critical role, you'll leverage your deep expertise in Oracle EBS R12.2.10 to analyze, solve, and support a wide range of production issues for our clients.

Working from the comfort of your home office, you'll collaborate closely with Financial Management, Project Management, and Defense Financial Accounting System teams to tackle complex challenges and ensure smooth operations. If you're passionate about Oracle systems, thrive in a fast-paced environment, and enjoy the flexibility of remote work, we want to hear from you!

Responsibilities:

• Provide advanced technical support for complex Oracle ERP issues.

• Troubleshoot and resolve critical system problems that lower-level support tiers cannot solve.

• Conduct root cause analysis for recurring issues.

• Create and maintain technical documentation for troubleshooting procedures.

• Collaborate with Oracle support and Jira development teams for escalated issues.

• Manage and prioritize multiple high-priority tickets simultaneously.

• Provide guidance and mentorship to level 1 and 2 support staff.

• Conduct regular system health checks and proactive maintenance.

• Develop custom scripts in support of break fixes.

• Stay updated on the latest Oracle ERP features, best practices, and industry trends.

• Contribute to the continuous improvement of support processes and procedures.

• Participate in on-call rotations for after-hours support as needed.

• Liaise between IT and business units to ensure alignment of Oracle ERP functionality with business needs.

Qualifications:

Required:

• Bachelor's degree in Computer Science, Information Systems, Accounting/finance or other Oracle EBS certification or relevant degree from an accredited university (OR) Five (5) years of related work experience/knowledge of automated information system implementation, financial management/accounting and/or providing user education or support for implemented computer systems.

• Zero to Five (0-5) Years of IT experience

• Experience with Oracle EBS R12.2

• Ability to obtain a Favorable Public Trust suitability determination (CoPT) and U.S. Citizenship.

Demonstrated functional knowledge of:

• Procure to Pay (P2P): Purchasing, Accounts Payable.

• Prospect to Order (P2O): Project Billing, Project Costing, Project Management.

• Order to Cash (O2C): Inventory, Accounts Receivable.

• Budget to Report (B2R): Federal Administrator, General Ledger.

• Ability to work on multiple tasks simultaneously among changing priorities.

• Strong verbal, written, interpersonal, troubleshooting, listening and analytical skills.

• Proficient in productivity tools, specifically Microsoft Word and Excel.

• Must be a U.S. Citizen.

Desired:

• Experience with integration to Oracle E-Business Suite and/or legacy systems.

• Experience in SQL and PL/SQL for database querying and troubleshooting.

• Prior experience in the DOD/Federal Government environment.

• Experience in supporting systems for Public Sector, Federal Civilian Government, and/or Department of Defense (DoD) customers.

• Team player with the ability to adjust to a dynamic working environment that supports a government agency.

• Ability to work independently and manage multiple task assignments.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$57,500-$117,900

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.