Oracle Database Administrator Track Lead with Linux at Noblesoft Technologies Alpharetta, GA

Noblesoft Technologies; Alpharetta (GA); On-site; USD 110,000 - 160,000; Full time

Job summary

Noblesoft Technologies in Alpharetta, GA is seeking an Oracle Database Administrator Track Lead with Linux to lead the applications and ensure smooth operations. You will resolve issues, guide the team technically, and maintain high levels of customer satisfaction.

Responsibilities include debugging SQL/PLSQL, Level 1/2 support, monitoring performance, incident handling per SLAs, root cause analysis, and collaborating with development and infrastructure teams.

Qualifications

• Experience leading Oracle DB administration efforts.
• Strong SQL/PLSQL debugging and tuning skills.
• Familiarity with ITIL processes and incident management.

Responsibilities

• Lead Oracle DB administration and track delivery.
• Debug complex SQL/PLSQL issues to root cause.
• Provide Level 1/2 support for apps and systems.
• Monitor performance and resolve incidents per SLAs.
• Collaborate with development and infrastructure teams.
• Maintain knowledge base and support documentation.

Skills

Oracle DBA

Linux

SQL/PLSQL debugging

Incident management

Team leadership

Job description

Oracle Database Administrator Track Lead with Linux
Location: Alpharetta, GA

Job Description

• We are seeking a proactive, dedicated & technically skilled resource to join our team and provide technical assistance for our applications and systems. The ideal candidate will be responsible for taking lead of the applications, ensuring smooth operations, resolving issues, guiding team technically and maintaining high levels of customer satisfaction.
• Strong code debugging knowledge in SQL, PLSQL area to identify the root cause and solution for the complex issues.
• Provide expert-level troubleshooting and resolution for complex technical issues.
• Provide Level 1/Level 2 support for applications and systems.
• Monitor system performance and proactively identify potential issues.
• Respond and resolve incident tickets/change requests/service requests within defined SLAs.
• Perform root cause analysis and implement preventive measures.
• Collaborate with development and infrastructure teams for issue resolution.
• Create, maintain and update knowledge base for known issues and support documentation.
• Participate in on-call rotation and provide after-hours support as needed.
• Participate in client meetings and status reviews.
• Ensure compliance with ITIL processes (Incident, Problem, Change Management).
• Support in application deployment activities, patching and upgrades.
• Identify the improvement areas/manual activities & work on process improvements/automation.
• Communicate effectively & provide timely updates to stakeholders and end-users.
• Manage client escalations and have effective communication with client in calls as required