Oracle CC&B (Customer Care and Billing) Tech Consultant

Infosys Limited; New York (NY); On-site; USD 94,000 - 135,000; Full time

Benefits offered by this job

Long-term/Short-term Disability

Health and Dependent Care Reimburse…

Insurance (Accident, Critical Illness,

401(k) plan and contributions

Job summary

Infosys Limited in the United States is hiring for an Oracle CC&B (Customer Care and Billing) Tech Consultant within the Oracle Industry Solutions unit. The role focuses on delivering full-cycle CC&B implementations for utilities, including integration with ERP, WAM, MWM, MDM, and GIS.

You will lead project timelines, coordinate between tech teams and clients, manage scope and risk, and contribute to advisory initiatives.

Qualifications

• Bachelor's degree or foreign equivalent required.
• 1–2 full-cycle utility implementations with CC&B experience.
• Willingness to relocate and travel to work locations.
• US work authorization without employer sponsorship.

Responsibilities

• Develop project timelines and address resource gaps to ensure on-time delivery.
• Bridge between clients and technical teams via regular meetings and reviews.
• Support advisory initiatives on domain product evaluation and configurations.
• Monitor deliverables to meet quality benchmarks and stakeholder expectations.

Skills

CC&B implementation

Oracle CC&B

Utilities domain

Tech liaison

Education

Bachelor's degree

Tools

Batch programming

UI maps

BO/MO

Web services

Job description

Oracle CC&B (Customer Care and Billing) Tech Consultant

Technology|Oracle Industry Solutions|UGBU (Utilities Global Business Unit)

Technical Skills 2

Technology|Oracle Cloud|Oracle Knowledge

Overview

The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. We specialize in guiding organizations through the complexities of disruption, enabling them to unlock value and realize sustainable growth. Join us to be part of a pioneering team that leverages advanced AI and digital technologies to drive innovation and operational excellence. You'll have the opportunity to work on transformative projects that shape the future of these critical industries, collaborate with industry experts, and develop resilient strategies that respond to change and seize new opportunities. If you're passionate about AI and eager to make a significant impact, the Infosys SURE unit is the perfect place for you to grow and excel.

In the assigned Job Role of Domain Project Lead 1, your Area Of Responsibility will be as below:

• Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion
• Act as a liaison between technical teams and clients, facilitating effective communication through regular meetings and milestone reviews
• Support functional teams in managing advisory and consulting initiatives focusing on domain specific product evaluation, benchmarking studies and domain specific system configurations
• Monitor project deliverables across all phases, to meet established quality benchmarks and stakeholder expectations

Your contribution to the team:

• Proactive risk management to ensure project delivery
• An ability to build collaborative relationships with stakeholders through effective communication
• Focused governance over project scope and identification of additional project opportunities
• Focus to anticipate challenges and deliver innovative solutions
• Commitment to balance project economics with adherence to strategic priorities

Required Skill and Experience

• Experience of at least 1 or 2 full-cycle implementation for a utility (Power/Water/Swear Water Domain) with hands on technical and deployment experience in Oracle CC&B.
• Experience with process integration of CC&B with other utility enterprise and operational systems such as core ERP, WAM, MWM, MDM, GIS etc.
• Experience in Oracle CC&B Product Architecture , Oracle PIP, Data Model, Oracle Utilities Application Framework
• Exposure to US (Regulated and De-Regulated) Markets
• Experience in CC&B Application Development Frame works

Preferred Skill and Experience

• Experience in Batch Programming, Algorithm, UI Maps, BO/MO, Change Handlers, Service Scripts ,Business Scripts, BPA Script ,Application Service, User Exits (Java/HTML/JSP/XML) and web services development.

Additional Required Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Estimated annual compensation range for candidate based in New York, NY will be min $93713 to $134598; Somerset, NJ will be min $93713 to $121827.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer their clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.