OR Scheduling Specialist: Streamlined Surgical Case Coordination

Kaiser Permanente; Oakland (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

Kaiser Permanente is seeking an OR Scheduling Clerk in the Oakland area to efficiently manage perioperative scheduling. The role focuses on booking cases, coordinating staff and resources, and maintaining accurate data across systems.

The position requires 2 years in surgery scheduling, strong PC skills, and the ability to navigate medical terminology and patient preparation protocols. Excellent communication and confidentiality are essential in this environment.

Qualifications

• 2 years Surgery Scheduling in either OR or Clinic setting.
• Completion of basic anatomy/physiology class as it relates to surgical pre- and post-operative diagnoses and procedures or equivalent experience
• Completion of medical terminology class or equivalent experience (must pass medical terminology test)
• Knowledge of surgical supplies and equipment
• Must pass PC skills test
• Must have spreadsheet skills and word processing skills (Microsoft Word and Excel)
• Knowledge of office equipment (fax machine, copier, scanner)
• Ability to clearly speak, read, write and thoroughly understand English, as well as demonstrate strong non-verbal communication skills
• Ability to learn and willingness follow policies and procedures
• Must be willing to work in a Labor Management Partnership environment

Responsibilities

• Maximize operating room utilization by appropriately booking the right type of surgery cases by priority and length of time using case management software.
• Create, move, cancel, and reschedule cases for multiple service lines as needed; keep surgery schedule and wait list updated daily, adhering to the local turnaround policy and guidelines.
• Perform specific operating room scheduling functions using current computer systems and software.
• Manage/edit case depot as needed.
• Communicate changes to the appropriate personnel and other departments.
• Utilize protocols to determine and communicate proper patient prep, including utilizing appropriate systems to check patient record and coordinate necessary lab tests and Rx, inform of cost share obligations, identify/document any medication allergies and conduct screening questionnaires.
• Independently problem-solve issues and maintain detailed records and statistics. Submit monthly statistical reports on Excel.
• Provide assistance to surgical patients by coordinating their surgical dates; write letters to members concerning surgery issues as needed.
• Other duties as assigned.

Skills

Problem Solving

Customer Service

Interpersonal Skills

Oral Communication

Education

High School/GED

Job description

Kaiser Permanente is seeking an OR Scheduling Clerk in the Oakland area to efficiently manage perioperative scheduling. The role focuses on booking cases, coordinating staff and resources, and maintaining accurate data across systems.

The position requires 2 years in surgery scheduling, strong PC skills, and the ability to navigate medical terminology and patient preparation protocols. Excellent communication and confidentiality are essential in this environment.