Optometry Front Desk Coordinator - Patient Care & Insurance

Human Eyes Vision Center; Back Gate (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Vision benefits

Paid time off

Job summary

Human Eyes Vision Center in Myrtle Beach, SC seeks an Optometry Office Front Desk Coordinator to manage patient flow, scheduling and billing support in a fast-paced retail environment.

Responsibilities include answering calls, verifying insurance, updating patient records, and providing excellent customer service while maintaining confidentiality and meticulous organization. Familiarity with EHR and Microsoft Office is preferred; training available.

Qualifications

• High School Diploma or equivalent.
• Health insurance knowledge is very important.
• Familiar with medical terminology.
• Strong typing skills and basic filing procedures.
• Proficient with Windows and computer applications.

Responsibilities

• Answer calls to the practice.
• Confirm patient’s appointments.
• Schedule appointments.
• Greet patients and provide excellent customer service.
• Pull patient benefits from insurance companies.
• Update contact information at each visit.
• Verify insurance benefits, get insurance authorizations prior to patients' visits.
• Maintain confidentiality of patient information.
• Assist with billing questions.
• Cross training in all front desk duties.

Skills

Organized

Detail-oriented

Interpersonal skills

Customer service

Education

High School Diploma or equivalent

Tools

Electronic Health Records

Microsoft Office

Excel

Job description

Human Eyes Vision Center in Myrtle Beach, SC seeks an Optometry Office Front Desk Coordinator to manage patient flow, scheduling and billing support in a fast-paced retail environment.

Responsibilities include answering calls, verifying insurance, updating patient records, and providing excellent customer service while maintaining confidentiality and meticulous organization. Familiarity with EHR and Microsoft Office is preferred; training available.