Optometric Technician — Total Patient Experience

Nationwide Vision; Tucson (AZ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off

Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

Nationwide Vision in Tucson, AZ is hiring an Optometric Technician to support doctors in preliminary testing and to help manage patient flow. You will use ophthalmic equipment to prepare patients for exams and ensure excellent Total Patient Experience.

The role requires at least 1 year in a customer-facing healthcare setting, with ophthalmic experience preferred. Office duties, HIPAA compliance, and weekend availability may be required.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Skills

Customer interaction

Team communication

HIPAA compliance

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

Nationwide Vision in Tucson, AZ is hiring an Optometric Technician to support doctors in preliminary testing and to help manage patient flow. You will use ophthalmic equipment to prepare patients for exams and ensure excellent Total Patient Experience.

The role requires at least 1 year in a customer-facing healthcare setting, with ophthalmic experience preferred. Office duties, HIPAA compliance, and weekend availability may be required.