Optometric Technician — Total Patient Experience

Socket.dev; Cary (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Full benefits

401k matching

PTO & holidays

Maternity leave

Certification reimbursement

Competitive base pay

Employee discounts

Job summary

EyeCare Partners is seeking an Optometric Technician to support a world-class Total Patient Experience. This role uses optical equipment to perform initial testing and prep patients for exams with an Optometrist.

Ideal candidates have at least 1 year in customer-facing roles and ophthalmic experience is preferred. Strong HIPAA knowledge, reliable work hours, and ability to travel between locations may be required.

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Skills

Medical office experience

Ophthalmic experience

Customer service

HIPAA compliance

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optometric Technician to support a world-class Total Patient Experience. This role uses optical equipment to perform initial testing and prep patients for exams with an Optometrist.

Ideal candidates have at least 1 year in customer-facing roles and ophthalmic experience is preferred. Strong HIPAA knowledge, reliable work hours, and ability to travel between locations may be required.