Optometric Technician - Patient Care & Pretests

Eyeglass World, Inc.; Mesa (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401k retirement plan with company

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World in Mesa, AZ is seeking an Optometric Technician to support doctors, prep patients for exams, and maintain the pre-test room. You will help ensure high quality care and accurate records while explaining preliminary exams.

The role emphasizes patient comfort, precise paperwork, and collaboration with staff. Eyeglass World offers competitive pay, benefits, and opportunities for growth, with Sundays off.

Qualifications

• Retail/optical experience preferred but not required.
• Strong customer service skills.
• Ability to learn optical knowledge.
• Able to give instruction clearly to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detail-oriented.
• Multitasking and time-management skills.

Responsibilities

• Ensures high quality patient care.
• Maintains a professional atmosphere and appearance of doctor’s office and pretest room.
• Understands ocular terminology and diseases and knows ocular abbreviations.
• Explains to the patient the types of preliminary examinations.
• Completes necessary paperwork and performs testing on patients prior to doctor examination.
• Promotes visual field testing and retinal screenings to eligible patients.
• Performs exam pre-screening.
• Reviews prescriptions and/or patient information carefully and identifies special needs.
• Consults with the optician, Doctor or Retail Management when necessary.
• Fills out referral forms and follow-up paperwork as required.
• Maintains accurate and organized patient records.
• Ensures equipment, both Doctor’s and pre-test, is properly maintained.
• Orders and maintains supplies and pharmaceuticals as directed.
• Follows all store and corporate policies and procedures.
• Participates in regularly scheduled mandatory communications meetings in order to keep informed of changes in corporate policies and initiatives.

Skills

Retail experience

Customer service

Optical knowledge

Instruction clarity

Interpersonal skills

Organizational skills

Detail-oriented

Time-management

Job description

Eyeglass World in Mesa, AZ is seeking an Optometric Technician to support doctors, prep patients for exams, and maintain the pre-test room. You will help ensure high quality care and accurate records while explaining preliminary exams.

The role emphasizes patient comfort, precise paperwork, and collaboration with staff. Eyeglass World offers competitive pay, benefits, and opportunities for growth, with Sundays off.