Optometric Technician: Patient Care & Vision Support

Eyeglass World, Inc.; Spokane (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k with match

Paid sick time

Parental leave

Eyewear discount

College scholarship

Job summary

Eyeglass World in Spokane, WA is hiring an Optometric Technician to support doctors with patient pretests, testing, and record-keeping. You will help ensure high-quality patient care and maintain a professional pretest room and office environment.

The role emphasizes strong customer service, attention to detail, and teamwork. National Vision offers benefits including 401k with company match, paid sick time, parental leave, employee eyewear discounts, and college scholarship programs.

Qualifications

• Previous retail/optical experience preferred, but not required.
• Strong customer service skills.
• Ability to learn optical knowledge.
• Able to give instruction in a clear and concise manner to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detail-oriented.
• Multitasking and time-management skills.

Responsibilities

• Ensures high quality patient care.
• Maintains a professional atmosphere and appearance of doctor's office and pretest room.
• Understands ocular terminology and diseases and knows the ocular abbreviations.
• Explains to the patient the types of preliminary examinations.
• Completes necessary paperwork and performs testing on patients prior to doctor examination.
• Promotes visual field testing and retinal screenings to eligible patients.
• Performs exam pre-screening.
• Reviews prescriptions and/or patient information carefully and identifies special needs. Consults with the optician, Doctor or Retail Management when necessary.
• Fills out referral forms and follow-up paperwork as required.
• Maintains accurate and organized patient records.
• Ensures equipment, both Doctor's and pre-test, is properly maintained.
• Orders and maintains supplies and pharmaceuticals as directed.
• Follows all store and corporate policies and procedures.
• Participates in regularly scheduled mandatory communications meetings in order to keep informed of changes in corporate policies and initiatives.

Skills

Customer service

Interpersonal skills

Time management

Organization

Attention to detail

Optical knowledge

Job description

Eyeglass World in Spokane, WA is hiring an Optometric Technician to support doctors with patient pretests, testing, and record-keeping. You will help ensure high-quality patient care and maintain a professional pretest room and office environment.

The role emphasizes strong customer service, attention to detail, and teamwork. National Vision offers benefits including 401k with company match, paid sick time, parental leave, employee eyewear discounts, and college scholarship programs.