Optometric Technician — Patient Care & Growth Path

Eyeglass World, Inc.; Port Arthur (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k retirement savings with company

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World is hiring an Optometric Technician to join our team in a bustling eyewear retail environment. You will assist with patient pre-exam activities, explain procedures, and support doctors to ensure efficient, high-quality eye care and excellent patient experiences.

We value strong customer service, reliable organization, and the ability to learn optical knowledge quickly. This position includes growth opportunities within National Vision and a competitive benefits package.

Qualifications

• Previous retail/optical experience preferred, but not required.
• Strong customer service skills.
• Ability to learn optical knowledge.
• Able to give instruction in a clear and concise manner to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detail-oriented and able to multitask.

Responsibilities

• Ensures high quality patient care.
• Maintains a professional atmosphere and appearance of doctor’s office and pretest room.
• Understands ocular terminology and diseases and knows the ocular abbreviations.
• Explains to the patient the types of preliminary examinations.
• Completes necessary paperwork and performs testing on patients prior to doctor examination.
• Promotes visual field testing and retinal screenings to eligible patients.
• Performs exam pre-screening.
• Reviews prescriptions and/or patient information carefully and identifies special needs.
• Consults with the optician, Doctor or Retail Management when necessary.
• Fills out referral forms and follow-up paperwork as required.
• Maintains accurate and organized patient records.
• Ensures equipment, both Doctor’s and pre-test, is properly maintained.
• Orders and maintains supplies and pharmaceuticals as directed.
• Follows all store and corporate policies and procedures.
• Participates in regularly scheduled mandatory communications meetings in order to keep informed of changes in corporate policies and initiatives.

Skills

Customer service

Optical knowledge

Clear instruction

Interpersonal skills

Organizational skills

Detail-oriented

Multitasking

Job description

Eyeglass World is hiring an Optometric Technician to join our team in a bustling eyewear retail environment. You will assist with patient pre-exam activities, explain procedures, and support doctors to ensure efficient, high-quality eye care and excellent patient experiences.

We value strong customer service, reliable organization, and the ability to learn optical knowledge quickly. This position includes growth opportunities within National Vision and a competitive benefits package.