Optometric Technician - Patient Care & Growth

Rosin Eyecare; New York (NY); On-site; USD 30,000 - 43,000; Full time

Job summary

Metro Optics Westchester Sq is seeking a full-time Optometric Technician to ensure patients receive high-quality Optometric care during eye exams. You will help link the doctor with the rest of the care team and manage patient flow, records, and tests.

Responsibilities include vision tests, retinal imaging, contact lens support, and operating the POS system. Weekend/evening availability and adherence to HIPAA and store policies are required.

Qualifications

• High School graduate or equivalent.
• 2+ years’ experience in optometry, ophthalmology or healthcare.
• Knowledge of optical and medical terminology.
• Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, visual acuity, etc.)
• Coaching skills.
• Strong communicator and listening skills.
• Problem solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to work autonomously.
• Knowledge of office environment.
• Strong basic math skills.

Responsibilities

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.
• Identifies situations involving dissatisfied patients and acts quickly for resolution.
• Performs work accurately and thoroughly despite time pressure and patient volume.
• Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Supports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.
• Effectively utilizes appointment book/scheduling procedures and computer operation/ procedures.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, by following operational processes and standards.
• Maintains safe working environment for all team members and patients.
• Supports compliance of visual merchandising in the exam lanes, assesment room and contact lens area.
• Adapts to various examination scenarios and is personable with patients and staff.
• Performs all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have
• Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as assigned by Practice Manager or business needs.

Skills

Communication skills

Organizational skills

Attention to detail

Multitasking

Autonomous work

Education

High School diploma or equivalent

Optometric technician certification (preferred)

Tools

Optometric equipment

Retinal imaging equipment

POS system

Job description

Metro Optics Westchester Sq is seeking a full-time Optometric Technician to ensure patients receive high-quality Optometric care during eye exams. You will help link the doctor with the rest of the care team and manage patient flow, records, and tests.

Responsibilities include vision tests, retinal imaging, contact lens support, and operating the POS system. Weekend/evening availability and adherence to HIPAA and store policies are required.