Optometric Technician — Patient Care & Testing

EssilorLuxottica; Paramus (NJ); On-site; USD 24,796 - 42,705; Full time

Job summary

EssilorLuxottica's TeamVision EyeCare Assoc in Paramus, NJ is seeking an Optometric Technician to ensure high-quality patient care during eye exams and to support the doctor and primary care functions throughout the patient flow.

The role requires handling tests such as visual acuity, depth/color perception, and retinal imaging, while maintaining HIPAA-compliant records and customer service standards. Weekend/evening shifts may be required by location.

Qualifications

• High School graduate or equivalent.
• 2+ years' experience in optometry, ophthalmology or healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.).
• Coaching skills
• Strong communicator and listening skills
• Problem solving ability
• Organization skills
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

Responsibilities

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.
• Identifies situations involving dissatisfied patients and acts quickly for resolution.
• Performs work accurately and thoroughly despite time pressure and patient volume.
• Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Supports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.
• Effectively utilizes appointment book/scheduling procedures and computer operation/ procedures.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, by following operational processes and standards.
• Maintains safe working environment for all team members and patients.
• Supports compliance of visual merchandising in the exam lanes, assesment room and contact lens area.
• Adapts to various examination scenarios and is personable with patients and staff.
• Performs all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have
• Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as assigned by Practice Manager or business needs.

Skills

Strong communication

Organizational skills

Problem solving

Attention to detail

Autonomy

Interpersonal skills

Optical terminology

Fast-paced environment

Education

High School diploma

2+ years in optometry/healthcare

Job description

EssilorLuxottica's TeamVision EyeCare Assoc in Paramus, NJ is seeking an Optometric Technician to ensure high-quality patient care during eye exams and to support the doctor and primary care functions throughout the patient flow.

The role requires handling tests such as visual acuity, depth/color perception, and retinal imaging, while maintaining HIPAA-compliant records and customer service standards. Weekend/evening shifts may be required by location.