Optometric Technician II - Elevate Patient Care

Keplr Vision; Louisville, Northern (KY, KY); Hybrid; USD 30,000 - 38,000; Full time

Job summary

Gaddie Eye Centers - Oxmoor in Louisville, KY seeks an Optometric Technician II to support the optometrist in delivering high-quality patient care.

Responsibilities include pre-screening patients, collecting medical histories, coordinating with staff, and educating patients on insurance coverage and vision benefits. Experience with EMR systems and accuracy in documentation are essential.

Qualifications

• Excellent customer service and communication are critical to this role.
• 2+ years of experience in a similar setting or role is preferred.
• CPO & CPOA are preferred qualifications.
• Experience using electronic medical records is required or highly desirable.

Responsibilities

• Pre-screen patients before they see the optometrist and administer diagnostic tests.
• Gather patient medical history and document accurately.
• Communicate with doctors, staff, and patients throughout the visit.
• Greet patients, answer phone calls, and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verify benefits.
• Post charges for exams, co-pays, and products sold.
• Support team to achieve individual and group goals.
• Document optometry exams and prescribed follow-up instructions.

Skills

Customer service

Verbal & written communication

Multitasking & time management

Team player

Flexible schedule

Optometric technician experience

Electronic medical records

Education

High school diploma or equivalent

Tools

Electronic Medical Records

Job description

Gaddie Eye Centers - Oxmoor in Louisville, KY seeks an Optometric Technician II to support the optometrist in delivering high-quality patient care.

Responsibilities include pre-screening patients, collecting medical histories, coordinating with staff, and educating patients on insurance coverage and vision benefits. Experience with EMR systems and accuracy in documentation are essential.