Optician I - Gaddie Eye Centers 043

Keplr Vision; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Gaddie Eye Centers - Oxmoor in Louisville, KY is seeking a customer-focused eyewear sales associate. You will educate patients on frame options, assist with selections that fit medical needs and lifestyle, and work toward sales goals while maintaining excellent patient service.

The right candidate will have 0-3 years of experience, a professional demeanor, and strong organizational skills. Training provided for optical products and insurance processes. This is an on-site full-time position.

Qualifications

• Excellent customer service and strong presentation are essential.
• 0-3 years of experience preferred.
• Coachable and open to feedback; flexible and adaptable.
• Professional phone and office etiquette required.
• Optical experience is preferred but training will be provided.

Responsibilities

• Review prescriptions and educate patients on eyewear options and lifestyle needs.
• Provide honest feedback on aesthetic frame choices.
• Achieve sales goals and quotas as determined by office staff.
• Manage inventory of frames and contact lenses to ensure product variety.
• Communicate with physicians about prescriptions and eye-related questions.
• Perform adjustments and repairs of eyewear.
• Place optical orders with a general understanding of insurance benefits.

Skills

Customer service

Multitasking

Communication

Job description

Gaddie Eye Centers - Oxmoor, 7635 Shelbyville Rd, Louisville, Kentucky, United States of America

Job Description

Posted Monday, August 31, 2026 at 5:00 AM

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Gaddie Eye Centers - Oxmoor, 7635 Shelbyville Rd, Louisville, Kentucky, United States of America