Optometric Technician: Elevate Patient Eye Care

Keplr-Vision-Group; Belmont (NC); On-site; USD 34,000 - 54,000; Full time

Job summary

Keplr-Vision-Group in Belmont, NC is seeking an Optometric Technician I to support the optometrist and deliver a flawless patient experience. You will pre-screen patients, gather medical history, assist with exams, and help coordinate scheduling.

The role requires strong communication, attention to detail, the ability to multitask, and a customer-service focus. Prior EMR experience is preferred, and willingness to learn is essential.

Qualifications

• 1+ years of experience in optometry or related field.
• Excellent customer service and communication skills.
• Experience with electronic medical records preferred.
• Strong organizational and time-management abilities.
• Able to handle multiple tasks and adapt to schedule changes.

Responsibilities

• Pre-screen patients and administer diagnostic tests.
• Gather patient medical history.
• Communicate with doctors, staff, and patients.
• Answer phones, greet patients, and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on contact lens use and care.
• Obtain insurance authorizations and verify benefits.
• Post charges for exams, co-pays, and products.
• Assist team to reach goals.
• Document optometry exams and procedures during examinations.
• List diagnoses, symptoms, follow-up instructions, and prescriptions.
• Coordinate patient scheduling and monitor patient flow.

Skills

Customer service

Communication skills

Multi-tasking

Time management

Attention to detail

Problem-solving

Math basics

Interpersonal skills

Willingness to learn

EMR experience

Education

High school diploma or equivalent

Job description

Keplr-Vision-Group in Belmont, NC is seeking an Optometric Technician I to support the optometrist and deliver a flawless patient experience. You will pre-screen patients, gather medical history, assist with exams, and help coordinate scheduling.

The role requires strong communication, attention to detail, the ability to multitask, and a customer-service focus. Prior EMR experience is preferred, and willingness to learn is essential.