Eye Care Technician: Patient-Focused Optometry Support

Keplr Vision; Belmont (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Keplr Vision is seeking an Optometric Technician I to support the optometrist in delivering high-quality patient care. The role emphasizes accurate documentation, patient pre-screening, insurance education, and efficient scheduling to ensure a flawless patient experience.

Ideal candidates have 1+ years of related experience, strong communication, and organizational skills. The position is full-time and on-site at our Belmont, NC location, with a focus on teamwork and continuous improvement.

Qualifications

• 1+ years of experience as an Optometric Technician preferred but not required.
• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong multi-tasking and time management abilities.
• Strong organizational skills and attention to detail.
• Ability to perform basic math.

Responsibilities

• Pre-screen patients before they see the optometrist and administer diagnostic tests.
• Gather patient medical history and maintain documentation.
• Communicate with doctors, staff and patients clearly.
• Answer calls, greet patients and schedule appointments.
• Educate patients on vision benefits and insurance coverage.
• Train patients on contact lens use and care.
• Obtain authorizations and verify benefits.
• Post charges for exams, co-pays and products sold.
• Assist team to meet individual and group goals.
• Document optometry exams and procedures as performed by the doctor.
• List diagnoses, symptoms and follow-up instructions as directed.
• Coordinate scheduling and monitor patient flow; communicate delays.

Skills

Customer service

Verbal & written communication

Time management

Detail oriented

Team player

Math skills

Flexibility

EMR experience

Education

High school diploma

Job description

Keplr Vision is seeking an Optometric Technician I to support the optometrist in delivering high-quality patient care. The role emphasizes accurate documentation, patient pre-screening, insurance education, and efficient scheduling to ensure a flawless patient experience.

Ideal candidates have 1+ years of related experience, strong communication, and organizational skills. The position is full-time and on-site at our Belmont, NC location, with a focus on teamwork and continuous improvement.