Optometric Technician

West Point Optical Group; Scottsdale (AZ); On-site; USD 24,796 - 27,552; Full time

Job summary

A leading optical practice in Scottsdale, AZ is seeking an Optometric Office Technician / Medical Office Administrator. This full-time entry-level role involves assisting the Managing Optometrist in clinical and administrative tasks. Responsibilities include taking patient histories, managing appointments, and maintaining electronic records. Candidates should have strong communication skills and a high school diploma. Opportunities for growth and training in clinical skills are available. Competitive pay range: $18–$20 per hour.

Qualifications

• Ability to effectively communicate and meet customer expectations.
• Experience in a retail setting preferred.
• Willingness to learn clinical skills on the job.

Responsibilities

• Assist the Managing Optometrist in operations.
• Take patient medical histories and prepare for examinations.
• Schedule appointments and manage insurance claims.

Skills

Enthusiastic communication

Adaptability

Prioritization

Education

High school diploma or equivalent

Tools

Personal computers

Job description

Base pay range

$18.00/hr - $20.00/hr

The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management.

JOB TITLE

Optometric Office Technician / Medical Office Administrator

REPORTS TO

Store General Manager

FLSA STATUS

Hourly; Non-Exempt

POSITION PURPOSE

The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Clinical Duties

• Taking patient medical histories
• Preparing patients for examinations
• Administering tests prior to the eye exam
• Assisting doctors during examinations
• Assist with ordering glasses and contact lens supply

Administrative Job Duties

• Greeting and directing patients
• Answering telephones
• Updating and maintaining Electronic Medical Records
• Obtaining insurance verification and authorization
• Adjust scheduling for priority patients
• Scheduling appointments
• Processing insurance claim forms
• Patient and insurance billing
• Optometric medical billing and coding
• Vision insurance billing and coding
• Accounts receivable and accounts payable
• Bookkeeping
• Selling glasses and contact lens supplies
• The Clinical Skills can be learned on the job. No experience with clinical skills is necessary to apply.

Travel requirements

• Occasional travel locally, within 15 mile radius.

Qualifications: Experience, Competencies and Education

• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
• Experience with personal computers preferred.
• Valid State Driver’s License and State Minimum Insurance coverage.
• High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider
• Industries
• Staffing and Recruiting

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