Optometric Technician

West Point Optical Group; Columbus (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

West Point Optical Group in Columbus, Ohio is seeking an Optometric Office Technician / Medical Office Administrator to assist the Managing Optometrist in both technical and administrative duties of the practice. You will interact with patients, ensuring exceptional experiences while managing tasks like medical records and insurance processing. No prior clinical skills are needed to apply, making this an excellent entry point for those looking to start a career in optometry.

Qualifications

• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations.
• Ability to manage priorities through adaptability and follow-up.
• Valid State Driver’s License and State Minimum Insurance coverage.

Responsibilities

• Assist Managing Optometrist in technical and administrative operations.
• Take patient medical histories and prepare patients for examinations.
• Administer tests and assist during eye examinations.

Skills

Enthusiastic communication

Adaptability

Experience with personal computers

Education

High school diploma or equivalent

Job description

Job Title

Optometric Office Technician / Medical Office Administrator

Reports To

Store General Manager

FLSA Status

Hourly; Non-Exempt

Position Purpose

The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, fostering patient/customer retention, and promoting outstanding associate/doctor satisfaction.

Essential Duties and Responsibilities

Clinical Duties

• Taking patient medical histories
• Preparing patients for examinations
• Administering tests prior to the eye exam
• Assisting doctors during examinations
• Assisting with ordering glasses and contact lens supply

Administrative Job Duties

• Greeting and directing patients
• Answering telephones
• Updating and maintaining Electronic Medical Records
• Obtaining insurance verification and authorization
• Adjust scheduling for priority patients
• Scheduling appointments
• Processing insurance claim forms
• Patient and insurance billing
• Optometric medical billing and coding
• Vision insurance billing and coding
• Accounts receivable and accounts payable
• Bookkeeping
• Selling glasses and contact lens supplies

The Clinical Skills can be learned on the job. No experience with clinical skills is necessary to apply.

Travel Requirements

• Occasional travel locally, within 15 mile radius.

Qualifications

• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
• Experience with personal computers preferred.
• Valid State Driver’s License and State Minimum Insurance coverage.
• High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting.