Optometric Technician

West Point Optical Group; Boulder (CO); On-site; USD 30,000 - 45,000; Part time

Job summary

West Point Optical Group in Boulder, Colorado, is seeking an Optometric Office Technician / Medical Office Administrator. This role involves assisting the Managing Optometrist with both clinical and administrative tasks, ensuring excellent customer and patient interactions.

The ideal candidate will have a high school diploma and experience in a retail setting, complemented by strong communication skills and the ability to manage tasks efficiently. Occasional local travel within a 15‑mile radius is required.

Qualifications

• Enthusiastic communication to exceed customer expectations.
• Ability to manage priorities and adapt.
• Experience with personal computers is preferred.

Responsibilities

• Assist the Managing Optometrist in technical and administrative tasks.
• Interact with patients for an exceptional experience.
• Maintain Electronic Medical Records.

Skills

Communication skills

Adaptability

Customer service

Computer proficiency

Education

High school diploma or equivalent

Job description

Job Title

Optometric Office Technician / Medical Office Administrator

Reports To

Store General Manager

FLSA Status

Hourly; Non-Exempt

Position Purpose

The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, fostering patient/customer retention, and promoting outstanding associate/doctor satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Clinical Duties

• Taking patient medical histories
• Preparing patients for examinations
• Administering tests prior to the eye exam
• Assisting doctors during examinations
• Assist with ordering glasses and contact lens supply

Administrative Job Duties

• Greeting and directing patients
• Answering telephones
• Updating and maintaining Electronic Medical Records
• Obtaining insurance verification and authorization
• Adjust scheduling for priority patients
• Scheduling appointments
• Processing insurance claim forms
• Patient and insurance billing
• Optometric medical billing and coding
• Vision insurance billing and coding
• Bookkeeping
• Selling glasses and contact lens supplies

Travel Requirements

• Occasional local travel within a 15‑mile radius

Qualifications

• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations and foster positive, results‑oriented associate, doctor, and host relationships.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow‑up.
• Experience with personal computers preferred.
• Valid State Driver’s License and State Minimum Insurance coverage.
• High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1–2 years in a retail setting.