Optometric Technician

Familyeyes; Nampa, Northern (ID, KY); Hybrid; USD 33,000 - 48,000; Full time

Benefits offered by this job

Great benefits

Work-life balance

Comprehensive training

Growth opportunities

Job summary

Family Eyecare Specialists in Nampa is seeking an Optometric Technician I to support our optometrists in delivering high-quality eye care. You will assist with pre-screening, tests, and patient education, while guiding patients through contact lens training and insurance verifications.

You’ll manage appointment scheduling and office communications, contributing to a smooth patient flow and a collaborative team environment with opportunities for growth.

Qualifications

• 1+ year of customer service experience (optometric preferred but not required).
• Excellent verbal and written communication to educate and connect with patients.
• Strong organizational and time-management abilities in a fast-paced environment.

Responsibilities

• Assist optometrists in delivering patient care from pre-screening to post-exam follow-up.
• Perform diagnostic tests, gather patient histories, and educate patients about vision benefits.
• Guide patients in contact lens training, insurance verification, and scheduling.
• Coordinate appointments and manage office communications to ensure smooth patient flow.
• Collaborate with the team to meet individual and group goals for optimal patient care and satisfaction.

Skills

Customer service

Communication

Organization

Teamwork

Attention to detail

Willingness to learn

Job description

Optometric Technician - Family Eyecare Specialists, Nampa

Are you passionate about eye care and making a real difference in patients' lives? Join our team as an Optometric Technician I and help provide top-tier care while creating a seamless patient experience. This is your opportunity to work alongside skilled optometrists, develop your technical expertise, and become part of a team that truly values both eyes and the people behind them!

What You'll Do:

• Assist optometrists in delivering outstanding patient care, from pre-screening to post-exam follow-up
• Perform diagnostic tests, gather patient medical histories, and assist in educating patients about their vision benefits
• Guide patients in contact lens training, insurance verification, and scheduling their next visit
• Ensure smooth patient flow by coordinating appointments and managing office communications
• Work closely with your team to meet individual and collective goals for optimal patient care and satisfaction

What We're Looking For:

• 1+ year of experience in customer service (optometric experience preferred but not required!)
• Excellent communication skills, both verbal and written, with the ability to educate and connect with patients
• Strong organizational and time management abilities—you’ll be multitasking in a fast-paced environment
• Team-oriented with a passion for self-improvement and a desire to learn new skills
• Detail-focused and capable of documenting patient exams and procedures with accuracy
• Flexibility to accommodate changing schedules as needed and a proactive attitude toward team success

Why You'll Love Working Here:

• Opportunities for growth - Whether you're looking to expand your clinical skills or move into leadership, there’s room for you to grow and advance.
• Comprehensive training - We'll equip you with the skills to succeed, even if you’re new to optometry!
• A dynamic team environment where your contributions matter and your growth is supported.
• Great benefits and a positive work-life balance to ensure you thrive both professionally and personally.