Optometric Technician

Colonial Group; Middleton (ID); On-site; USD 38,000 - 54,000; Full time

Job summary

Family Eyecare Specialists in Middleton is seeking an Optometric Technician I to support optometrists, conduct pre-screening and diagnostic tests, and educate patients on their vision benefits. You will help ensure smooth patient flow and accurate documentation in a collaborative, patient-centered setting.

The role emphasizes teamwork, ongoing training, growth opportunities, and a positive work-life balance within a dynamic clinic environment.

Qualifications

• 1+ year of customer service experience; optometric experience preferred.
• Excellent verbal and written communication with patients.
• Strong organizational and time management abilities.
• Team-oriented with a willingness to learn.
• Detail-oriented with accuracy in documenting exams.

Responsibilities

• Assist optometrists in delivering patient care from pre-screening to post-exam follow-up.
• Perform diagnostic tests and gather patient histories.
• Educate patients about vision benefits and lenses.
• Coordinate appointments and office communications to ensure smooth flow.
• Support the team to meet goals for patient care and satisfaction.

Skills

Customer service

Communication skills

Organization

Time management

Teamwork

Job description

Optometric Technician - Family Eyecare Specialists, Middleton

Are you passionate about eye care and making a real difference in patients' lives? Join our team as an Optometric Technician I and help provide top-tier care while creating a seamless patient experience. This is your opportunity to work alongside skilled optometrists, develop your technical expertise, and become part of a team that truly values both eyes and the people behind them!

What You'll Do:

• Assist optometrists in delivering outstanding patient care, from pre-screening to post-exam follow-up
• Perform diagnostic tests, gather patient medical histories, and assist in educating patients about their vision benefits
• Guide patients in contact lens training, insurance verification, and scheduling their next visit
• Ensure smooth patient flow by coordinating appointments and managing office communications
• Work closely with your team to meet individual and collective goals for optimal patient care and satisfaction

What We're Looking For:

• 1+ year of experience in customer service (optometric experience preferred but not required!)
• Excellent communication skills, both verbal and written, with the ability to educate and connect with patients
• Strong organizational and time management abilities—you'll be multitasking in a fast-paced environment
• Team-oriented with a passion for self-improvement and a desire to learn new skills
• Detail-focused and capable of documenting patient exams and procedures with accuracy
• Flexibility to accommodate changing schedules as needed and a proactive attitude toward team success

Why You'll Love Working Here:

• Opportunities for growth - Whether you're looking to expand your clinical skills or move into leadership, there's room for you to grow and advance.
• Comprehensive training - We'll equip you with the skills to succeed, even if you're new to optometry!
• A dynamic team environment where your contributions matter and your growth is supported.
• Great benefits and a positive work-life balance to ensure you thrive both professionally and personally.