Optometric Technician

West Point Optical Group; Gardendale (AL); On-site; USD 1,791,000 - 2,893,000; Full time

Job summary

West Point Optical Group is seeking an Optometric Office Technician / Medical Office Administrator to support the Managing Optometrist in clinical and administrative tasks. The role emphasizes delivering an excellent patient experience, maintaining records, and coordinating insurance and billing processes.

Responsibilities include patient intake, assisting during eye exams, scheduling, billing, and office bookkeeping, with on-the-job clinical skills training available.

Qualifications

• High school diploma or equivalent.
• 1-2 years of teaching or relevant experience in a clinical/optometric setting preferred.
• Strong communication and interpersonal skills to interact with patients and staff.
• Proficiency with computers and basic software used in medical offices.
• Valid State Driver’s License and insurance acceptable.

Responsibilities

• Assist Managing Optometrist in clinical and administrative tasks.
• Take patient histories and prepare for examinations.
• Administer tests prior to eye exams and assist during examinations.
• Assist with ordering glasses and contact lens supplies.
• Handle greeting, scheduling, insurance verification, and billing tasks.
• Maintain Electronic Medical Records and handle basic bookkeeping.

Job description

The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management.

Job Title

Optometric Office Technician / Medical Office Administrator

Reports To

Store General Manager

FLSA Status

Hourly; Non-Exempt

Position Purpose

The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction.

Optometric Office Technician

The Optometric Office Technician plays a key role in the optometric practice. Their duties may include the utilization of computerized medical office software, administrative office procedures, health insurance processing billing and transcription of medical reports.

An Optometric Office Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care.

Essential Duties and Responsibilities

Clinical Duties

• Taking patient medical histories
• Preparing patients for examinations
• Administering tests prior to the eye exam
• Assisting doctors during examinations
• Assist with ordering glasses and contact lens supply

Administrative Job Duties

• Greeting and directing patients
• Answering telephones
• Updating and maintaining Electronic Medical Records
• Obtaining insurance verification and authorization
• Adjust scheduling for priority patients
• Scheduling appointments
• Processing insurance claim forms
• Patient and insurance billing
• Optometric medical billing and coding
• Vision insurance billing and coding
• Accounts receivable and accounts payable
• Bookkeeping
• Selling glasses and contact lens supplies

*The Clinical Skills can be learned on the job. No experience with clinical skills is necessary to apply.

Travel Requirements

• Occasional travel locally, within 15 mile radius.

Qualifications

Experience, Competencies and Education

• Must have at least 1-2 year teching experience within the last 2 years.
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
• Experience with personal computers preferred.
• Valid State Driver’s License and State Minimum Insurance coverage.

• High school diploma or equivalent.