Optometric Office Technician & Medical Admin

West Point Optical Group; Canton (GA); On-site; USD 36,000 - 52,000; Full time

Job summary

West Point Optical Group is seeking an Optometric Office Technician / Medical Office Administrator to support the Managing Optometrist in both Canton and Cartersville offices. You will blend clinical support with administrative duties to deliver an excellent patient experience and ensure smooth daily operations.

This role combines medical office tasks, billing, scheduling, EMR management, and customer service. No prior clinical experience required; on-the-job training provided.

Qualifications

• High school diploma or equivalent.
• 1–2 years of teching experience within the last 2 years.
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
• Experience with personal computers preferred.
• Valid State Driver’s License and State Minimum Insurance coverage.

Responsibilities

• Taking patient medical histories
• Preparing patients for examinations
• Administering tests prior to the eye exam
• Assisting doctors during examinations
• Assist with ordering glasses and contact lens supply
• Greeting and directing patients
• Answering telephones
• Updating and maintaining Electronic Medical Records
• Obtaining insurance verification and authorization
• Adjust scheduling for priority patients
• Scheduling appointments
• Processing insurance claim forms
• Patient and insurance billing
• Optometric medical billing and coding
• Vision insurance billing and coding
• Accounts receivable and accounts payable
• Bookkeeping
• Selling glasses and contact lens supplies

Skills

Customer service

Communication

Prioritization

PC literacy

Driver's license

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

West Point Optical Group is seeking an Optometric Office Technician / Medical Office Administrator to support the Managing Optometrist in both Canton and Cartersville offices. You will blend clinical support with administrative duties to deliver an excellent patient experience and ensure smooth daily operations.

This role combines medical office tasks, billing, scheduling, EMR management, and customer service. No prior clinical experience required; on-the-job training provided.