Optics Applications Engineer – Technical Support

Samtec Inc

Santa Clara (CA)

On-site

USD 120,000 - 150,000

Full time

2 days ago
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Benefits offered by this job

Medical, dental, vision
401K or equivalent
Bonus payments three times per year

Job summary

Samtec, Inc. seeks an experienced engineer to support optical transceiver solutions for diverse applications. You will collaborate with customers and cross-functional teams, translating requirements into effective technical solutions and providing hands-on design-in support.

The role emphasizes product training, field collaboration, and on-site customer engagement to deliver high-performance interconnect solutions.

Qualifications

  • Bachelor’s degree in a technical field (EE/CE/Physics) required.
  • Strong communication and analytical skills with ability to explain complex concepts clearly.
  • Collaborative, organized, detail-oriented with cross-functional teamwork experience.

Responsibilities

  • Develop deep expertise in Samtec optical products, including FireFly Embedded Optical Modules.
  • Provide hands-on design-in support with lab characterization, performance measurements, and system-level debugging.
  • Apply industry-standard protocols to position Samtec solutions for customer goals.
  • Collaborate with sales, FAEs, customers, engineering, and marketing to accelerate product adoption.
  • Create and maintain data sheets, application notes, and customer-facing resources.
  • Deliver product training and technical presentations for sales teams, partners, and customers.
  • Support customers on-site and represent Samtec at trade shows and events.
  • Identify market trends and customer needs to influence future products.

Skills

Strong communication
Analytical thinking
Problem solving
Collaborative
Organized
Detail oriented

Education

Bachelor’s degree in Electrical Engineering, Computer Engineering, Physics, or related field
Master’s degree (preferred)

Job description

Samtec, Inc. seeks an experienced engineer to support optical transceiver solutions for diverse applications. You will collaborate with customers and cross-functional teams, translating requirements into effective technical solutions and providing hands-on design-in support.

The role emphasizes product training, field collaboration, and on-site customer engagement to deliver high-performance interconnect solutions.

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