Optics Applications Engineer & Technical Support

Samtec, Inc.; New Albany (IN); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical insurance (HSA/PPO)

Dental insurance

Vision insurance

Group life insurance

AD&D

Disability insurance

Employee Assistance Program (EAP)

401K

Paid time off

Bonuses paid three times per year

Job summary

Samtec, Inc. is seeking an Applications & Technical Product Support Engineer (Optics) to support optical transceiver solutions for diverse applications. You will collaborate with customers and cross-functional teams in a dynamic on-site role in the United States.

The role emphasizes technical problem solving, customer engagement, and occasional travel to support design-in activities and field events. A strong background in optics and communications protocols is required.

Qualifications

• Bachelor's degree in Electrical/Computer Engineering, Computer Engineering, Physics, or a related technical field.
• Three or more years in optical module engineering, applications engineering, or technical support.
• Strong communication, analytical, and problem-solving skills; able to make complex concepts clear.
• Collaborative, organized, detail-oriented, and comfortable working across teams.
• U.S. citizen or resident alien, as required for ITAR compliance under 22 CFR 120.15.

Responsibilities

• Develop and maintain deep expertise in Samtec optical products, including FireFly Embedded Optical Modules, and translate customer requirements into effective technical solutions.
• Provide hands-on design-in support through laboratory optical characterization, performance measurements, and system-level debugging across signal integrity, power integrity, firmware, thermal management, and optical performance.
• Apply knowledge of industry-standard protocols to position Samtec solutions effectively and help customers achieve their system-level performance goals.
• Partner closely with sales teams, field application engineers, customers, engineering, and marketing to accelerate product adoption, share insights, and create strong cross-functional alignment.
• Create and maintain clear, accurate technical documentation, including data sheets, application notes, and other customer-facing resources.
• Deliver engaging product training and technical presentations for sales teams, partners, and customers.
• Support customers on-site and represent Samtec at trade shows and industry events.
• Identify emerging market trends and customer needs, then collaborate with internal teams to help shape future products and capabilities.

Skills

Strong communication

Analytical skills

Problem solving

Collaborative

Organization

Detail oriented

Education

Bachelor's degree in Electrical/Computer Engineering or Physics

Job description

Samtec, Inc. is seeking an Applications & Technical Product Support Engineer (Optics) to support optical transceiver solutions for diverse applications. You will collaborate with customers and cross-functional teams in a dynamic on-site role in the United States.

The role emphasizes technical problem solving, customer engagement, and occasional travel to support design-in activities and field events. A strong background in optics and communications protocols is required.