Optician -NCEENT Optical North Durham

Duke Clinical Research Institute; Durham (NC); On-site; USD 28,000 - 34,000; Full time

Job summary

Duke Health Integrated Practice is seeking an Optical Assistant to help patients select eyewear, process orders, and support adjustments and replacements. You will assist with measurements, ensure ANSI-compliant eyewear, and coordinate lab work for timely delivery.

The role requires the NC State Board of Opticians licensure, a high school diploma or GED, and about one year of related experience or training. Training is provided; the schedule is day shifts with no weekends.

Qualifications

• One year of related experience or training is required.
• High school diploma or GED is required.
• Licensure by North Carolina State Board of Opticians is required.

Responsibilities

• Greet patients with professional attitude.
• Analyze and interpret prescriptions, including prism.
• Determine facial and eye measurements to be sent to lab.
• Assist patients in selecting appropriate frames and lenses by assessing needs.
• Inspect eyewear to meet ANSI standards.
• Deliver prescription eyewear and educate customers on use and care.
• Provide follow-up services including adjustments and repairs.
• Assist with inventory and other business duties at the location.
• Monitor expenses pertaining to the assigned location.

Skills

One year related experience

Patient assistance

Education

High school diploma or GED

NC State Board of Opticians licensure

Job description

Duke Health Integrated Practice

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

$5000 Commitment Bonus for qualifying candidates!

JOB LOCATION

Clinic Name - Clinic Address

NCEENT Optical North Durham - 4102 N Roxboro St #1, Durham, NC 27704

JOB SUMMARY

Under close supervision, assist patients with selection, ordering and delivery of appropriate eyewear/vision aids and provide support related to adjustment, repair and replacement.

JOB DUTIES AND RESPONSIBILITIES

• Greet patients with professional attitude
• Analyze and interpret prescriptions, including prism
• Determine facial and eye measurements to be sent to lab.
• Assist the patient in selecting appropriate frames and lenses by assessing individual patient needs.
• Inspect eyewear so that it meets ANSI standards
• Deliver prescription eyewear/vision aids and instruct customers in use and care.
• Provide follow-up services, including eyewear adjustment, repair, and replacement.
• Assist in various business duties, including frame and lens inventory, supply, product display and maintenance.
• Send orders for corrective eyewear and other vision aids to lab or vendors daily or when needed.
• Train patients on how to remove and insert contact lenses
• May assist in training new personnel.
• Monitor and control all expenses pertaining to assigned location including; lab costs, frame purchases, and all other miscellaneous and controllable expenses.
• Assist with inventory of frames once a year
• Periodically monitor ordering and delivery or turnaround time of eyeglass orders and contact lens orders at assigned location.
• Assist patients and coworkers in troubleshooting/problem solving
• Other duties as described herein.

JOB ELIGIBILITY REQUIREMENTS

Experience

• Work requires one year of related experience and/or training; or equivalent combination of education and experience.

Degrees, Licensure, and/or Certification

• Work requries completion of High school diploma or general education degree (GED).
• Must have licensure by North Carolina State Board of Opticians

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.