Optician & Frame Fitting Specialist - Full-Time

EyeCare Partners LLC; Kansas City (MO); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Benefits package

401k match

PTO & Holidays Maternity leave

Résumé du poste

Sabates Eye Centers in Kansas City, MO is seeking an Optician (Optical Technician) to dispense glasses and contacts and support patients from reception to checkout.

You will interact with doctors and patients, validate prescriptions, operate lensometry equipment, and help select frames and lenses. Requirements include a high school diploma, optician experience, and HIPAA compliance; strong customer service and teamwork are essential.

Qualifications

• Communication, interpersonal and negotiation skills
• Ability to read, analyze and interpret insurance forms
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• HIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsabilités

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patients' wants and needs and sell to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders in E360
• Ensure all job aids and policies are followed
• Maintain frame standards with cleaning and organization of fully stocked and well-presented areas
• Follow all protocols to keep frame inventory accurate
• General office duties and cleaning to be assigned by manager
• Assist with other duties in the office as needed

Connaissances

Communication

Insurance forms literacy

Safety rules interpretation

Report writing

Public speaking

HIPAA compliance

Background check compliance

Identity/work eligibility

Formation

High school diploma or GED

Optician experience required

Customer/patient interaction experience

Outils

Excel

Word

PowerPoint

Outlook

Description du poste

Sabates Eye Centers in Kansas City, MO is seeking an Optician (Optical Technician) to dispense glasses and contacts and support patients from reception to checkout.

You will interact with doctors and patients, validate prescriptions, operate lensometry equipment, and help select frames and lenses. Requirements include a high school diploma, optician experience, and HIPAA compliance; strong customer service and teamwork are essential.