Optician / Optical Technician - Experience Required!

EyeCare Partners LLC; Overland Park (KS); Presencial; USD 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Employee Discounts

Optical Certification Reimbursements

Competitive Base Pay

Descripción de la vacante

EyeCare Partners seeks an Optician (Optical Technician) for Sabates Eye Centers in Kansas City, MO. You will dispense glasses and contacts, promote frames and lenses prescribed by doctors, and ensure a world-class Total Patient Experience for every patient.

Qualifications include a High School diploma or GED, Optician experience, HIPAA awareness, and the ability to read insurance forms. Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook is preferred.

Formación

• High school diploma or GED required.
• Optician experience is required.
• HIPAA compliance per company policies.
• Ability to read insurance forms and translate to patient needs.
• Proficient in basic computer tasks and office software.

Responsabilidades

• Promote frames and lenses recommended by the doctor to meet patient needs
• Adjust and repair glasses
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests

Conocimientos

Optician experience

Customer interaction

HIPAA compliance

Communication skills

Background check clearance

Educación

High school diploma or GED

ABO/ABOC/NCLE certifications (preferred)

Herramientas

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Descripción del empleo

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Title: Optician (Optical Technician)Company: Sabates Eye CentersLocation: 4320 Wornall Road, Suite 220, Kansas City, MO 64111 (St. Luke's Plaza office)

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Employee Discounts
• Optical Certification Reimbursements
• Competitive Base Pay

Hours:

• Full Time
• Our offices are open from Monday-Friday 8am-5pm
  • You may need to work a little earlier/later as needed

Requirements:

• High School Diploma or GED Equivalent
• Optician experience is required!
• Favorable result on Background Check
• Basic computer skills
• Excitement to learn and grow

Essential Functions:

• Promote frames and lenses recommended by the doctor to meet patient needs
• Adjust and repair glasses
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests

SUMMARY

An Optician will achieve a world-class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services we offer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patients' wants and needs and sell to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders in E360
• Ensure all job aids and policies are followed
• Maintain frame standards with cleaning and organization of fully stocked and well-presented areas
• Follow all protocols to keep frame inventory accurate
• General office duties and cleaning to be assigned by manager
• Assist with other duties in the office as needed

QUALIFICATIONS

• Communication, interpersonal and negotiation skills
• Ability to read, analyze and interpret insurance forms
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• HIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required
• Optician experience is required
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience

LICENSES AND CREDENTIALS

• Current ABO/ABOC and NCLE certifications (or obtained with first 2 years of employment) preferred, but not required

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.