Optician & Eyewear Stylist: Fashionable Frames

Davis Eye Center; Shelbyville (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Floating holidays

PTO

Benefits: health, dental, vision, 401k

Certification program

Job summary

Midwest Eye Consultants is seeking an Optician to educate patients on lens technology, frame styling, and eyewear options while managing insurance co-pays and optical lab orders. You will create an engaging shopping experience and maintain attractive displays within a professional medical office.

The role blends fashion with patient care, requiring strong customer service and administrative skills to support eyewear selection, order processing, and follow-up communication.

Qualifications

• Experience in retail, sales, or a customer-facing role is preferred.
• Strong customer service experience is highly valued.
• Prior experience working in a busy medical office or healthcare environment is beneficial.

Responsibilities

• Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co-pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patientconcerns with eyewear when necessary.
• Educate patients on the care of prescribed eyewear.
• Maintain inventory pertaining to all aspects ofthe optical retail area, including lab supplies. Report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout appointment, properly communicating delays to other departments.
• Perform other duties and assume various responsibilities as determined by the doctor and practice leadership.

Skills

Customer service

Retail sales

Eyewear knowledge

Communication

Job description

Midwest Eye Consultants is seeking an Optician to educate patients on lens technology, frame styling, and eyewear options while managing insurance co-pays and optical lab orders. You will create an engaging shopping experience and maintain attractive displays within a professional medical office.

The role blends fashion with patient care, requiring strong customer service and administrative skills to support eyewear selection, order processing, and follow-up communication.